Kyle did an amazing job with helping me get my first car! He did an Excellent job, and He introduced me to David and they both had very good customer service. You can tell they know that they are doing!
Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
My husband and I had a wonderful experience working with Sellers Subaru and especially with Jazlyn's help. It took me about 5 months to finally make a purchase and Jazlyn always answered my questions in a timely and professional manner. We have another Subaru dealership closer to us, but we decided to go the extra distance so we could work with Sellers Subaru. Finance manager Kyle was also helpful explaining the additional options available to add to the car. It would have been nice to have known about these additional add-ons such as windshield protection, tire repair, etc. BEFORE the actual signing of the sale. I don't like to make these additional purchases without time to think about them. On a side note they have a great coffee and snack bar!
Any dealership winning awards year after year is no coincidence! Great sales team, John Blanchard and his manager are top of the heap! Thorough, considerate, went the extra yard again and again listening to the customer along the way! Smooth transaction, knowledgeable of the product specs and incentives. Pleasurable experience from start to finish! Highly recommend Pat Milliken and John Blanchard.
I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.
Came in this morn.which what I thought was a huge trans.problem on my 2012 Ford Focus Jim in service quickly advised me on a trans module extended waranty by Ford . Fixed the problem in 4 hrs. Drove me home picked me up ,fixed 4 door latches on re-call and washed the car. Very satisfied!!
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
Post warranty issue was handled by Service manager Rich. I received great help on taking my car problem all the way up to Mazda headquarters. So Mazda agreed to cover 2/3 for replacement of a very costly part and associated labor! Great Experience!
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