Dennis and the techs and cashiers and customer satisfaction personnel go above and beyond. Ariel and Allison went above and beyond with their efforts and courteous professionalism-- The customer service was exemplary-- Thank you. 🌞
I had been looking for a vehicle for a week before i went to Fred Leatz at Victory. Being a first-time car buyer, the whole process had so far been very difficult and everyone was giving me insanely bad offers. I wish i had gone to Fred from the beginning. Not only did he get me a better deal than anyone and the best trade in value for my current car, but he also gave me financing tips and made sure i knew everything i needed to know before i left the dealership. Fred went above and beyond for me and him and Jason gave me the best deal possible. I would recommend Victory to my friends and family.
Went to look at used Town &Country’s and Pacifica’s. I knew what I wanted and they had some that I was interested in. Sid worked with me without pressuring me to buy something I wasn’t looking for. Best and quickest experience I have ever had buying a car.
After spending the last month shopping for a small SUV on line and in various car dealerships, I bought a Ford Escape at Olathe Ford Lincoln. Alax Klien was very helpful in answering all my questions and finding the right vehicle for me. My new car has everything on my want list, at an affordable price. It's not too small, and not too big, and there was no pressure to buy. Everyone there was very knowledgeable and easy to work with, and Alax patiently explained all the new technology in a way I could understand.
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
I dropped my vehicle off to get tires put on it and Steve May was great as usual and he had a loaner available for me while my tires were being put on and I got a surprise call they were done faster than my original appointment stated thank u Laird Noller and Steve
We drove to Topeka from Hoisington, KS after finding our vehicle online. Stephanie was great to work with... we had our 2 boys with us (3 & 5 years old) Stephanie helped to entertain them while we were doing paperwork... we didn't have to worry about them one bit! All of our questions and concerns were addressed and I would say we were taken care of above and beyond. At no point was there pressure to purchase the vehicle.. it was what was right for our family no questions asked!! Thank you for such a great car buying experience! PS... our boys have a crush on Steph! <3
I always feel confident in letting Laird Noller maintain my CMax. They are friendly and knowledgeable. I have had some long waits there, however, when I am in to get my oil changed, even WITH an appointment.
I had some warranty work to be done and was treated extremely well I was given a vehicle to use for a couple of days while my truck was being worked on. When I picked up my truck it had need cleaned inside and washed. Now that is a great way to take care of your customers. Thank you Aaron Rowe for your service.
Go see Dorean for a car. She's an honest great car saleswoman. Everyone is so helpful here. They really care about what you want, not just what they want to sell you. Very friendly and honest and so clean!!!
We interacted with 3 of the salesmen and always felt they were being as upfront as possible. They were clear about the salvage title; they had a nicely compiled folder with before pictures and detail of the previous damage. After we had it inspected at a separate repair shop, they agreed to do an alignment which was recommended at no extra cost. There was NOTHING else wrong with the vehicle after a 2 hour check by our auto mechanic. Very personable and honest people to deal with.
My car was wrecked by a young person running a stop sign. Having bought from Jordan before, I called him about a Lexus SUV on the Legacy Motor???s web site. He drove out to my house In the Vehicle and picked me up for a test drive. From start to finish Jordan gave personal and accommodating service as I test drove multiple cars. I bought the Lexus SUV and am very happy. It???s alway easy to work with Jordan Doty.
We have bought 2 cars from Lawrence Kia. They are always professional, knowledgeable about the cars and treat you like family. The whole process from the minute we walk in is amazing.!! Service area is great too. Just excellent customer service!!
I was shopping for a car and had my financing already thur my credit union. We stopped by Midamerica auto and found a car we want to buy and was ready to go back to my credit union, but Jonny asked to give them a shot to find us a better deal and I'm glade we did because they saved us a lot of money. GREAT JOB!!! WE will be back and telling everyone. Thank you Mid America Auto Exchange
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