I bought a Mazda6 from Nick Scherer, the second car I purchased form him. I went back because he's such a pleasure to deal with. He really knows his stuff and goes out of his way to answer questions. He made the experience pleasant and painless.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
I worked with sales consultant, Al Coelho, who was extremely pleasant, helpful, and genuine from the time I met him until the deal was closed. We test drove a couple vehicles, went over numbers in detail, and managed the close the deal all within the same day. Great service, never felt rush, highly recommend.
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
What a great used car buying experience at Apollo Auto! Dad and I came in to look at car and Michael was kind, caring, personable, and a funny guy! We would recommend buying from this dealership to everyone!
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Me and my husband bought a 2010 honda crv from here and so far the car is great we even brought the car in to fix a back light that went out and they took care of it. Leigh went above and beyond in helping me and my husband. She was freindly and orginized. All of their cars are clean and well tooken care of. Little room with negotating car price but they do put in alot of work in their cars.
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