My situation is probably unique, but I filled out an online form requesting they help me look for a 2009 Honda Fit. I submitted it on Wednesday, heard from Jay (salesman extraordinaire!) that night, and then by Friday, drove home with the exact car I asked for. That goes to show that University Ford is willing to move fast to get you in the car you want. They're also diligent about checking email and online request forms, so for those of us who deal best in the "virtual world," that's a major plus. They made the entire buying process as straight forward and painless as possible. Just an all around positive experience. I highly recommend dropping in to see Jay and the rest of the team (it's a small operation, which is also a plus in my book). I will definitely recommend them to friends and use them again someday.
I came in to trade my car in for another model and the staff were extremely helpful and easy to work with. The environment is NOT the crazed rush of a big dealership.
I recommend Hollingsworth to anybody that is in the market for a car.
They were very nice and helpful, I was looking for a safe car cheap on gas since I am a student, and I couldn't find better. They helped me through it all! I don't have a good credit, so instead of sending my application everywhere, they were honest with me, and talked to their relations. They were patient and honest with me, I definitely recommend this place!!
by Bobby and Betty Corbitt UNC fans from Raleigh North Carolina
May 8, 2018
I have bought many cars from Ron. He is very conscientious knows his product. Takes this time going over the vehicle and make sure that all questions are answered. Very patient person great attitude. Every time I talk to him he will ask me how my wife is doing and how our sons are doing. I feel like we have a personal relationship with Ron. Capital Ford all of feel real proud of having this gentleman working for them. He is very honest and has great integrity. He works hard for his company and his customers. I hope he gets recognized from this review. If you're looking to buy a car ask for Ron he is in the new car Department
Courtney Elliott is the best! My daughter was looking for a reliable used car. Courtney was kind, honest, and very helpful. She helped my daughter find a good, reliable car at a very good price. There were a few issues that needed to be fixed and Courtney made sure everything was fixed. I had also been looking for a car, but was unsure of exactly what I wanted. Courtney was patient & helped me find exactly what I wanted in a car, at exactly the price I wanted to pay. I would recommend her to anyone looking for a car. She is one of the few car sales persons I've ever felt wasn't trying to just make a sale, but really cared about us. I hope Capital ford realizes what a gem they have, but in such a male dominated feild; I'm not certain they do.
I am writing on the behalf of Reggie my sales person. The day before I went to the dealership, I contacted him to make a schedule for the following day. The next day as my husband and I pulled up in front of the building.Reggie walked up to us and asked if I was Mrs. Lyon. I was impressed to see that he was waiting for me outside and not inside the building. He showed concerns about what I liked with out pressuring me to buy a car. I give him a (5) for effort. Thanks Reggie Happy Holidays.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
They were great in every way. They answered all my questions that i had up front and even worked with me on price. I needed a few things fixed and they got it fixed.
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