My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
I would highly recommend visiting Fields for your auto needs. Everyone treated my family like their family! Roger Carpenter worked with me to close the deal on my 2015 Ford Mustang. It didn’t matter to them if I was buying a $140K or a $20K auto. They treated us wonderful!
Papa is a disabled Veteran in the Clyde Lassen Nursing Home, however, the grandchildren have named his truck "Forest" and we want it to "keep on running". My son diagnosed it is a intake manifold or a thermostat sticking with the steam appearance and the "check gauges" caution light. Rather than having him work another project into his schedule, Palm Coast Ford Service had "Forest" on the road again in less than a week. Everyone is happy and I am able to drive "my man's" truck with the grandchildren safely to Scouts, horseback riding, the beach and even church. They love riding in "Forest" and the children at the bus stop sit on the tailgate waiting for the bus. Forest is abused, but loved and has low miles so I can save the 2018 Ford Escape for the trips to St. Augustine nearly daily. Thank you for your caring attitude. YOU ARE OUR "GO TO" DEALERSHIP FOR ALL OUR VEHICLE NEEDS!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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