Seth met me in the parking lot. I had hit a deer and totaled my car, so I was in a "situation". I explained my financing, credit, and payment options. We looked at a used car, and I even test drove it. When I returned to the dealership, I was told I couldn't get approved for a used car, but could get approved for a 2018. I was shocked! Needless to say, I came out with a better deal than I had planned. Everyone was friendly and accommodating, and not pushy at all. Overall a very pleasant car buying experience!
Dear Mr Greene,
My wife and I wanted to say thank you for your professionalism and the professionalism of your staff. You and your team made buying our new 2018 Ram 3500 diesel crew cab 4x4 a very easy and pleasant experience.
Prior to coming to John Green Chrysler Dodge Jeep Ram,
We had spent the last three days searching and trying to buy this exact truck and do so under budget. We had traveled 5-6 hours a day, to three states and at least eight dealerships. Each of these dealerships had the truck we wanted in stock. Each was given an offer by us for said truck and subsequent negotiations ensued. Some negotiations were short and some were marathons that lasted hours in the store and went on for days.
We walked into your showroom tired, beaten and discouraged. I told your salesman, Dave we were going to have to “speed date” a truck buy. He laughed and said he’d make the process as easy as possible.
To say he and you did would be an understatement. In less than an hour we completed the process. We bought the truck we wanted and stayed under budget. You made many concessions to close the deal,
Not the least of which was making us the strongest offer of any dealership for our trade. A full 10% higher than the next highest. There was very little back and forth. You made us an offer through Dave and we countered. Instead of sitting behind your desk or the one way mirror like other dealerships you came out and greeted us. We had a chat like we’d known each other for years as we whittled down the difference. You gave a little and we gave a little. We’d have liked to buy the truck for a little less and I’m sure you’d like to sell it for a little more. At the end of the day, I’m confident I got the very best deal anywhere this side of the Mississippi.
All I can say is wow. The irony of the whole situation is your dealership is one of the closest to us yet was the last one, obviously, we visited. We were down to one more if we were unsuccessful at your place and we would have to widen our search.
Thank you sir.
Mars Hill, NC
Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
Great experience , treated with respect and valued
by Steeler fan from Greenville , SC.
December 9, 2015
I drove two hours to buy a 2014 Escape and we agreed to Trade in estimate over the phone . This is the second car I purchased and was treated first class in both transaction . The best experience no hassle experience .
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