If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
I'd like to revise my previous review of the dealership. I bought a beautiful 2009 VW EOS from them. I experienced some issues with the hard top convertible functioning correctly - it got stuck in the down postion - I took it to an independent German Auto Repair shop and they diagonosed and fixed the problem relatively cheaply. The VW dealership I orginally took the EOS to wanted $600 just to diagonose the problem with a warning that it would probably cost over $2k to fix ... I was super disappointed. That is when I wrote the orginal review. I looked elsewhere to get it fixed. The independent shop went through the car and inspected everything and they told me the car was in excellent shape ... the problem with the top is fairly common in the EOS the wires stretch and crack over the years and cause the sensors to get faulty error codes. The mechanic told me not to open and close the top frequently(should leave it in postion for at least 15 minutes before making it go up or down) ... the hydraulic pumps get hot and cause the wires to fail. I know my wife loved showing the top going up and down to her family and friends because it is so cool - like a transformer car. So the fault was mine not the dealership and I apologize to them. The dealership was fair and honest the car looked and performed like a new car. The car is 9 years old you need to expect some issues. I am happy now and I recommend this dealership to you. I have had several discussions with them and they have been very helpful. They did their homework on this car and I happy with it.
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
by Ryan Schmidt from Berkeley springs West Virginia
March 5, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
Yo, this was by far the best car buying experience anyone could ever have. Everything was so efficient, sales persons was kind and a heck of a character. He will make your car buying experience enjoyable. Believe me you wont be disappointed. Just be prepared for a burst full of positive energy and person that's on your side that will put his self on the line to serve you.
I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
Abdul was very professional. He really knows his vehicles. He made sure I understood how all the features worked on my new F-150. Matt was a pleasure to work with in finance. Everyone was great, which made for a very pleasant buying experience.
I had an AMAZING experience buying my new car and they went out of their way to make sure I got what I wanted. I went to another dealership before this one and had a terrible experience. I recommend this dealer to anyone and won’t go to anyone else in the future. I live 4+ hours away and whenever I’m ready for a new car, I will go here again. Incredible team.
The salesman was honest. The management team was pleasant. The building does need an update while sitting there waiting I could hear females making calls being overly loud.
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