My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Ahmed from Ford of Upland Was extremely helpful and knowledgeable about our purchase. Answered any and all of my questions no matter how small or difficult. He made the whole experience easy and pleasant. Everyone at the dealership was kind and courteous and made you feel very comfortable.
I liked that I was able to get my vehicle serviced without an appointment considering it was a major service performed. Dealer offered a vehicle service menu from which different types of bundled services at set prices can be selected. Pricing was very competitive and did not find the same offer at other dealers.
AWESOME experience-James Mata & Glenn are the best
by Ginger from Corona, CA
September 13, 2018
These guys are friendly, they work hard to make you the best deal possible and they really do take care of you. They know what they are doing here. I would recommend them to everyone looking for a car.
Go see James Mata and Glenn!
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
They had the Dodge Challenger I was looking for - right color, right extras, and right price. After only 3 1/5 hours of friendly negotiations I was able to buy the car for LESS than my offered price. The only negative was that it was represented to me that the $795 alarm system was mandatory. In fact, it was an option.
I purchased a pre-owned car from Wondries Ford last year, and have been using their maintenance services on a regular basis. Admittedly, I had reservations getting my car serviced at the dealer due to prior experience with a different make and dealer. I've had a great experience with Wondries Ford service department! They are reasonably priced, know their vehicles, provide awesome customer service, and send email reminders. This makes keeping my car maintained stress free! I have a bit of a commute to work, and it is critical my car is taken care of!
by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
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