In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.
by Cross Toft Lawrence Family Motors Fan from Acworth GA
August 9, 2015
Had Joel and kelly repair a dent in my 2010 F150 platinum 4x4 extended cab. Awesom job guys. When this truck was returned to me I couldn't believe it was the same truck. Not only was the dent repaired with flawless accuracy they took the time to remove the two large scratches down each side of the truck where I had taken it to the woods in the past. Above and beyond what I ever expected. Also had the truck detailed before they returned it to me and they did a beautiful job. I must say the truck looked like new again. I was thinking about trading the truck in for a new Dodge but I think I will save my money as this is virtually a new truck to me. Give my praise to the guys at your body shop, they are awesome as well. GOOD JOB
After three days of car shopping, I was tired of dealing with salesmen and just tired in general . . . wound up pulling in to this lot just a little over an hour before they closed with very little hope . . . It was a pleasant experience from start to finish. I got a really great deal on a car I love!!
Ask for Rex! He did everything he could to give me everything I asked for!! All promises were delivered!! And even stayed late to make sure of it!!
This was my first time purchasing a car on my own. Rex at the car lot was nothing but fantastic. He wasn't pushy, and he tried his best to make sure I left with a car that day. I have NO car credit, but he was still able to work with me. I will definitely recommend to a friend!
Great salesman! Only down side was they hit me extra hard for add on warranties, service plans, etc. But it was an enjoyable purchase overall.
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