I bought a 2016 dodge cargo van. And it was the best vehicle buying experience of my life. Fred, Jason, Brandon and nick went out of their way to make my experience easy. I would recommend this dealership to anyone who wants to buy a car with out any hassle. They are the best!
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
Best vehicle I have ever owned
by Redrobin from Wareham, MA
November 13, 2018
From heated seats, a moon roof, four wheel drive, cool features, and a pretty color. I love it! It drives awesome too. I have a big back seat and room to transport larger items! It's great.
Kevin made magic happen for me with an APR, monthly payments and more. Now I???m in a much more reliable stylish safe vehicle and couldn???t be happier.
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
After an exhausting 3 month search for a vehicle AND a dealer willing to work with my situation I finally found the one and only place that did it all for me plus more.
Jeff and Daniel worked with me and my terrible credit and was willing to take my old vehicle in for trade. Mind you I've already been to many multiple dealers over the last few months and no one was willing to even remotely work with my situation. Jeff found a bank that was willing to get me a loan at a rate that I was amazingly surprised with. Not only did he manage to get me a loan at a great rate but Daniel was also willing to take my old vehicle (a very uncommon niche market car) and gave me a fair price for it.
At the time of this review I have not yet taken delivery of my SUV yet, I will update my review in a few months to add in details of this.
by Lexi25 from Colorado Springs Colorado
November 12, 2018
I love this vehicle so much and it’s great on gas mileage. Rides great and very spacious.. would recommend this car to anyone. It’s the perfect family car
Super car buying experience!
Very smooth operation. They handled everything to the smallest detail.
Couldn’t be happier !!
So happy I choose this model
by cdwilliams896 from Londonderry NH
November 6, 2018
I love everything about this car except not enough room for 3 car seats in the rear, you can fit them in but its a tight fit and hard to reach the seat belt connection, it do able but not easily done, I personally find that everything I need to use such as lights, gps, radio is all with in reaching distance and easy to use, its great on gas, drives quietly and of course my favorite feature is the back up camera
Sam(i) is not just a salesman who talks non stop, he is a good listener. He paid attention to my concerns and then acted to correct them in the car that I bought. I have had the car for two months now and it is running flawlessly. Thank you Sam.
Best car I ever owed
by Michele-Eagles Fan from Hamilton NJ
November 26, 2018
It’s great. Fully loaded & drives great. I love it. Best car I ever owed. It has everything u possibly want in a car. ’
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
This has been such a great car, I bought a 2018.
by Rich from Grapevine, Texas
November 5, 2018
I bought this car from Ford, I was second owner, Ford Leasing was first. I have driven this car all over Texas, and to Colorado a couple of times. I still has 28,000 left on a 100,000 mile bumper to bumper warranty.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
A beauty from top to bottom.
by Karen from POSTVILLE, Ia.
November 6, 2018
Very good mileage, great heater and air conditioning. Love the fact I don't have to bend down or climb up to get in. Just slide straight across and sit. The stereo is excellent.
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
This is a full service dealership from front to back end. Professional, honest dealings and great follow up by the sales managers. If you are going to buy an Acura, this is the ONLY dealership to work with. I've had two leases from this dealer. You can rely on excellent service, and professional care.
Had Bruce Morrison for a Sales man what a great guy he spent the time
explaining all of the features and linking up my phone . this was my second
time dealing with him thanks Bonnell love my truck .
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