I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
I must say European Auto Expo really offers the best cars at the best prices. If you want to find a fully loaded Lexus with free maintenance you definitely need to check these guys out. Thanks to Zach your credit application always gets a guaranteed approval and you can even get some extended warranties for your car. I'm really pleased with the service and with my new Honda Accord
Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined. Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.
My lease on my Mercedes was up and I wanted to get a SUV. George at VC was able to get me into a new fully loaded Ford Edge that was affordable and exactly what I was looking for. He was professional and knowledgeable and made the experience pleasant and worked with my schedule and found me exactly what I explained I wanted. Paul at finance was able to take care of my paperwork quickly and smoothly. I came in late after work and they didn't rush me to leave yet valued me and my time I must say I was hesitant to go from a Mercedes to a Ford but the guys at the dealership made it an easy decision- one I am happy to have made.
This was the eighth vehicle purchase made by us, or another family member, at our urging. Every time we visit Route 23 Auto Mall, we are greeted in a very warm and friendly manner. We are then free to peruse the showroom, always a salesman, unobtrusively near by, happy to answer questions and point out options. We never have any qualms recommending their fine sales team to friends and family!
Rt 23 Ford have the best people from start to Finish. The main reason I bring my truck to RT 23 Ford is Patti McNamara, She goes out of her way to make sure repairs are worry free. She kept me up to date on the whole process during the repair of my Truck. She even called me after hours so she had time to explain what was going on with my truck. She really knows how to take care of the customers. THANKS PATTI !!
Bought a car from this dealer and i love it. The people were professionals and didn't BS with me. Got a great price and they even helped me find a lower interest rate than what my own bank gave me. I reccomend this dealer to anyone. Lance was a great sales man.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.