I don???t ever write reviews on anything but I felt this needed to be said. My sales man great (Jason) but when it came time to see the finance guy that was a different story. That guy was a total xxxxx!!! He was so rude that I just about got up and walked out. I will not ever buy another vechile using this finance guy that???s for sure. Then when I get the truck the mats that were in the truck are now missing. What kind of business let???s their employees take items from the cars they are cleaning.
Love it, comfortable ride!
by Ljsb415 from Boise, Id
January 27, 2019
Just got this car, but am super impressed! Smooth ride, great gas mileage and it’s just a great vehicle so far! Plenary of space for passengers in front and back and great storage space in the back.
There were quite a few things that were simple fixes not taken care of. Example, front seat cushions have come loose from seat frame, no owners manual, only one key, navigation SIM card had been taken out of car. Things that should have been taken care of since I was told they give their used cars extremely careful inspection before they are sold ( that’s what I was to,d was their process). When I was asked for these things like a key, I was told that he would get me one at cost instead of I’ll yake care of that for you. I bought a new car from Gary Daniel a couple of years ago. Was a great experience. Can’t say the same for their used car dealership. Very disappointed in their customer service.
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
I just bought a 2016 Mazda6 Touring from Jeremy and I could not be happier with my new car or the service I received. Jeremy is not pushy, he answered all of my questions, and was available when I needed him. Kyle and Cassidy were also incredibly quick with the financing and paperwork side of things. Would highly recommend anyone looking for a new vehicle to visit Mazda of Jackson!
Purchased my first Escape
by Untamable from Fort Lauderdale
January 19, 2019
I love the car alot but i wish it had navigation. Beautiful outer color and interior is in great condition. Great pick up to get onto highways.
All the gadgets and even the method of starting the vehicle can be baffling to someone who has not purchased a new car in 22 years. My salesman has been very patient with me in explaining some of the functions as many as three times. Other employees have been helpful and gracious as well. Overall it has been a very good experience.
BEST. CAR. EVER!!!
by Sarah from Reading, PA
January 16, 2019
It has everything I need and more! It’s sleek and stylish while providing ample room for me and my family. I love my Ford Escape.
They were very helpful to us , very professional, and overall nice
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
After going to several other dealers, decided to give CarMax a try, credit has some dings, just like lots of folks these days, but they found me some financing quickly with no endless run around like other dealers. Had a serious transmission problem less than a year after purchase but the MaxCare warranty took care of it, plus provided a rental for the week they had my car, no questions or problems, only had to pay deductible of 100 on a 2200 repair. Excellent experience all the way around, I've recommended several people to them. Will definitely go back when I'm ready for my Camaro!! :-)
Purchased 2009 Toyota Tacoma Pre-Runner. Excellent experience and priced Lower than all comparable models at local dealerships. Priced lower than most private party values... Love the "no-haggle" pricing! Excellent service
Rick Dykes did an outstanding job. Highly recommend promotion!
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