So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
My husband and I have bought 3 vehicles from Athens Ford. It has always been a very good experience! Jamison and Shannon are always a pleasure to work with! I would highly recommend Athens Ford dealership to family and friends!
It was a joy to work with Scott at Athens Ford. I was looking for a new car and I found the perfect one! Scott was able to help me find a vehicle that matched my needs and my wallet. Everyone I met was friendly and courteous. I???m looking forward to using their services for regular maintenance.
Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
Always wanted an SUV
by Nancy88 from Canal Winchester
January 22, 2019
I absolutely love my SUV! I would definitely recommend it to anyone. I was told years ago to get one by a friend, now I know why.
Wonderful, knowledgeable staff! Will remain a customer and will refer friends and family! Easy trade in and easy purchase. Thank you Kacey, Russ and Jeremy!
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
All around great team to work with. I enjoyed the conversations with Jason V and Carter. It was my first time at this dealer and I will make sure to come back.
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
I purchased a F250 from the dealership last November . I was driving back from south Georgia last weekend 8/19/17 ( note only 3700 miles on the the truck ). My sun roof exploded and started falling into the truck . Nothing hit it is just sounded like a gun going off in the truck. I took the truck to the dealership on Monday . Dylan called me daily updating me on the status of the truck. I was told after a couple days that FORD was not going to cover it . Dylan got with Jacky Jones before calling me and the dealership covered the complete repair. Five star dealership in my book . I will be trading with them again in the near future. Thank you Dylan and Jacky .
Purchased my first Escape
by Untamable from Fort Lauderdale
January 19, 2019
I love the car alot but i wish it had navigation. Beautiful outer color and interior is in great condition. Great pick up to get onto highways.
As soon as I stepped into the building I was greeted by a very polite and friendly young lady named Daisy . She helped me with everything I needed . Answered all my questions and throughout the entire time I was there she was very professional and friendly. Best experience I’ve had in any dealer .
Scott, our salesperson, was professional, personable and easy to work with. I did not feel pressured into anything I did not want. Both my wife and I are comfortable recommending the Athens Ford dealership to family and friends.
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
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