I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
I had my '15 Ford Taurus in for it's first checkup
by John Shvetz from LANSDALE, PA
October 9, 2017
Was traveleing back from western PA and was 50 miles away when I realized that I needed to have oil changed. So on a lark, I called at 12 noon on a Tuesday afternoon and they were able to schedule me for 2:15 PM. As it turned out, I ended up getting there around 1:15 PM and they took me right away - so no waiting. Also, they advised me that my inspection was due in 2 months and that I may want to have it done. So I did. I checked N/A for QUALITY OF REPAIRS because all I did was an oil change and inspections, so I can't comment on any REAL repair work. However, all together, the service took MAYBE 2 hrs, but they offered me drinks and the waiting area was air conditioned, so it went by quickly. Would definitely recommend.....John Shvetz. Shvetz Insurance Agency.
Buying a new vehicle is easy, with a large selection of things to look at while buying used a bit more of a hassle because they churn through so many thing so quickly and don't store all of them on-site, but regardless sales staff is very nice and do try to help you find something that fits your needs, going beyond what others will do. Once you buy, they offer inspections and oil change "freebies" along the way so you are encouraged to return for service. You should, the service staff is very friendly and helpful and efficient in getting things fixed and properly for a fair price.
Just bought a used 2014 F150. The dealership sold me a truck for a fair price over the phone and held it for me for a couple of days until I was able to drive from Maryland to get it. The sales lady, Marie, and sales manager, Joe, were friendly and not pushy which I appreciated. The truck itself was in better condition than I expected.
First time at Brian Hoskins, went with Bo and he introduced us to Diamond Dave. My daughter Bethany was buying her first car. Diamond Dave made it the best experience. Very glad this was my daughters first car buying experience. Diamond Dave had everything ready, worked with us and 110% knew what to do, we will be back. Joe in fiance was great also. This dealership has people that care and want you happy.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Josh helped me get into the car I wanted. He worked around the clock making sure that he could make it happen. I was in a car accident and only had a week to get another car. Josh made it happen. I thank him for his hard work and dedication. It???s been almost a year since purchasing my car and everytime I come in to get my car serviced he remembers me by name and is always so kind. He is a true asset to Manderbach!! People like him are the reason buisness are successful!! Keep up the good work Josh -Cyara
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
I bought a car from Manderbach last month. Tim helped me. He was extremely helpful and answered all of my questions. This was my first time financing a car and I had a million questions. Tim was patient, hepful, friendly and knowledgeable. I would definitely recommend Manderbach and Tim!
I had been searching for a used car for awhile when I finally came across Manderbach's vehicle, which was several thousand dollars below what I was seeing elsewhere. I made a call to their dealership and spoke with the incredibly helpful Giovanny, who patiently did his research on the car and then worked to coordinate a test drive for me with another salesperson, since I was only able to come in on his day off. I was expecting to come and be pressured to buy it, but from the moment I arrived and met the other salesperson -- John Patton -- I realized that he was interested first and foremost in simply answering my questions about the car and letting me get acquainted with it. When I did decide to purchase the car, the administrative staff made it a quick and painless experience, handling the paperwork efficiently, despite being in the middle of relocating the entire dealership to a new location that very same day. The car was an exceptional deal, the staff was excellent, and I'd recommend this dealership to anyone searching for a new or used vehicle.
Such a wonderful company! Always friendly and extremely professional. Highly recommend to everyone! The atmosphere is refreshing and no pressure at all! The quality of their cars is incredible.
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