Offered a great selection. After looking and test driving a couple found exactly the car we wanted at an incredible price. No, up selling, additional fees or any gimmicks you find at most other dealerships. Thanks!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Always wanted an SUV
by Nancy88 from Canal Winchester
January 22, 2019
I absolutely love my SUV! I would definitely recommend it to anyone. I was told years ago to get one by a friend, now I know why.
I bought a Ford Escape here on Monday 1/15/17. Only put a couple hundred miles on the car so far so this is more of a review of Villa Ford than the car, but the Escape is pretty tight so far. I was helped on the lot within 5 minutes of looking around. Approached and helped and not pounced on. Test drove 2 cars. Had a lot of questions. Chris on the lot was great, Alex at the Sales desk was great. Did we haggle? Yes. Was it fun? Yes. Did I get a great deal? Yes. Got through finance very quickly after deal was made and car was waiting for me. The facility seems to be brand new and very nice, and they have a lot of cars. Overall I would rate it a great car buying experience. If you are looking at Ford definitely give this dealer a visit. Car I purchased was exactly as advertised on their website and they honored and accepted that price.
I have bad credit but Mike was able to get me approved. Very helpful guy made it all quick and simple. My credit is going up now thanks to Mike getting it done! Will be purchasing my wife a car from him very soon. Recommend to anyone in need of a vehicle.
Purchased my first Escape
by Untamable from Fort Lauderdale
January 19, 2019
I love the car alot but i wish it had navigation. Beautiful outer color and interior is in great condition. Great pick up to get onto highways.
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
Great SUV and reliable!
by Bbraun from Loveland Co
January 18, 2019
Very good gas mileage in town and highway. Plenty of room and comfort. Good traction in snow and on ice. Drives smooth. Plenty of storage space. Great back up camera when reversing.
Excellent service from the moment I walked up. Quality customer service and very attentive to my needs. Sales reps were eager to help and not to pushy. I would recommend going to this dealer if you're interested in purchasing a quality car for a great value. I love my Infiniti 50!
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
I liked that I was able to get my vehicle serviced without an appointment considering it was a major service performed. Dealer offered a vehicle service menu from which different types of bundled services at set prices can be selected. Pricing was very competitive and did not find the same offer at other dealers.
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
Clean Location, Excellent Service, Good Deals= : )
by G. Taylor from Lancaster, Ca
August 7, 2018
5 (2 reviews)
The facility is Very Clean. Which is important as a buyer. They have a very clean Office. They employees dress to impress. "Chris Ramirez" is a excellent sales men. The Customer Service is what you look for at a dealership. They have some really good Deals. The Management is very helpful. They are very lenient to your standards. I am certainly happy with my Purchase. For now these are my thoughts. As a new buyer, I will be shure to write a update on my overall experience. I drove all the way from Lancaster, Ca. It was worth s risk but It was well worth the drive. I would recommend friends and family to check out there inventory onsite or online. You are able to get pre approved before hand or just take care of everything on site. Good luck to everyone out there. I hope you find what you are looking for. I will write another review once I get more overall driving experience with my purchase. I will definitely update you. Good luck to all & Thank you LA Auto Exchange #2 in El Monte, Ca......
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
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