Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Was frustrated with the issues we had but they made it right in the. End i got a nice truck at a decent price thanks
This car is fun to drive and responsive.
by NCgirl from Reidsville NC
December 22, 2018
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
Scott, my salesperson, was outstanding in every way...professional, understanding, knowledgeable and made everything so easy for me to make a decision and buy the car.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Lots of nice cars. Thanks to Basil and Jorge for helping me get my Optima. Optima was so clean when i left. Made it a great experience
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
This is my second Escape
by Blu 2 from BATTLE CREEK Michigan
December 29, 2018
I had a 2009 loved it now i bought a 2016 Escape could nt be happer roomy great pickup very good on gas love the new design and the backup camera and i can sinc my phone to bluetooth im in heaven.
Tad was amazing ..so helpful. However there was confusion w title. I worked with Kathy who said she was leaving @ 2:45 ???? We returned I had to ask fpr help noone acknowledgwd me..I had to ask Betty for help and then she was rude. She said after I asked someone will be qith you we are busy. I dont appreciate being so inconvenienced and RHEN RUDE. I realize people make mistak3s but not RUDE
Cute Future Family Car
by steph mcd from baltimore, md
December 19, 2018
This car was purchased with a future family in mind. It is very roomy and has a large back trunk area. I regularly drive to and from New Jersey and the seats are very comfortable. I used to get back aches about halfway into the trip but I don't even notice any aches with this car. I love the foot-activated lift gate.. great for loading and unloading groceries! I've been getting pretty decent gas mileage for an SUV (24.6 mpg). I'm happy with this car and I'm sure I'll have years of safe & enjoyable driving!
Took my 21 year old daughter this morning to see a car she put on hold yesterday-a 2014 Cruze LT with less than 4000 miles on it. My daughter works 4 jobs, and has managed to save $10,000 for a down payment. This basically new car was on sale for around $12,600. I went with her to help her through the process. As a three time Cruze owner, I wanted to be sure of the quality of the car and that she was treated fairly. I couldn’t have been more impressed-from how ithe seat of the
car test driving it, to the sprofessionalism of the transaction itself. Every step was explained to her and all options given as far as warranties, etc. From pulling into the parking lot, to taking a picture of my smiling girl hugging her champagne colored Cruze with a bright yellow bow on top-under 2 hours. The sales woman hugged both my daughter and myself. Never have I experienced kinder salespeople, nor a more professional environment. You will be seeing more of this Fort Wayne family!
by Bradleyd8 from Rochester, MI
December 18, 2018
This is an overall great car. It is very comfortable and has plenty of storage space for the size of the car. I would definitely recommend it to anyone.
Value the opportunity to sit in and drive a great variety of cars. However after I paid to have a car transferred, there was no communication follow-up by the sales rep. By the time I went in to check on the car it had already been sold to someone else. The sales rep claimed the cellular cloud must have lost his texts. The sales experience is no different that any other dealership, yet the prices are higher. I'd recommend using their inventory to find the right car, then shop around. You will likely find a better deal, often times with a 12/24 month warranty included.
Note: Carmax is supposedly going to refund the amount I paid to transfer a car I was never able to drive let alone see in person.
I like my ford escape
by KWB from Pgh,Pa.
December 17, 2018
There's nothing like a new car after 18 yrs in an old buick lesabre.It was time for a change and the Escape caught my eye when we were on the lot.I'm happy!
Great service in replacing damaged CUE screen. The repair was covered under warranty.
Absolutely LOVE this vehicle!!!!!!!!
by Out2Lunch from Southfield , Mi
December 13, 2018
Superb gas mileage, plenty of room, easy access to controls. Heated seats , a backup camera, and ability to make a call simply by pressing a button an the steering wheel and speaking. Also this car will call 9-1-1 if a significant accident is detected (I think if the air bags deploy)
Start to finish,very good experience.Promp reply to email questions. Condition of car was just as described in ad and pictures were not doctored. Staff was very pleasant to deal with. I would definitely recommend this dealership.
I have purchased several cars in my life and this experience was one of the best I have ever had. From the test drive to the explanation of the new cars features to the negotiations of our trade-in to the final deal price it was very hassle free and very easy working with the Roush staff. Ray, our salesperson, was very knowledgeable about the Nautilus we purchased and seemed to answer our questions before we even asked them. Alan, who assisted with the delivery and Joann, the finance manager, were great to work with in their respective areas. I would highly recommend visiting Roushs new location if you are looking to purchase a fine, luxury automobile.
I had a great shopping experience at TOM Roush Lincoln.
Great facility and staff. I would recommend this dealership for anyone looking to buy a new car or SUV.
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