The knowledge and expertise we always get from our service advisor Bob Youkers goes over and beyond. We always know with our automotive needs were in goods hands with LBSmith
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Efficient and Courteous Service Staff. The shuttle is a wonderful service. Car was clean when returned to me. Very convenient location also.
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
As a former BMW, Chevrolet, Toyota and Jeep owner, The LB Ford Service Department is the best and most professional team in Central PA. I also loved the awesome Christmas decorations!
Absolutely LOVE this vehicle!!!!!!!!
by Out2Lunch from Southfield , Mi
December 13, 2018
Superb gas mileage, plenty of room, easy access to controls. Heated seats , a backup camera, and ability to make a call simply by pressing a button an the steering wheel and speaking. Also this car will call 9-1-1 if a significant accident is detected (I think if the air bags deploy)
I liked that I was able to get an appointment for an inspection on short notice as I had forgotten all about it. I also appreciated the reminder postcard that the dealership sent me. The wash before releasing the car was also a nice touch.
I had the pleasure of speaking to a Darcy when scheduling appointments for my Ford Van repairs. She was very polite and understanding. I would definitely come back.
Cute Future Family Car
by steph mcd from baltimore, md
December 19, 2018
This car was purchased with a future family in mind. It is very roomy and has a large back trunk area. I regularly drive to and from New Jersey and the seats are very comfortable. I used to get back aches about halfway into the trip but I don't even notice any aches with this car. I love the foot-activated lift gate.. great for loading and unloading groceries! I've been getting pretty decent gas mileage for an SUV (24.6 mpg). I'm happy with this car and I'm sure I'll have years of safe & enjoyable driving!
I have owned Fords for many many years and have been to multiple Ford dealerships but I have never been treated the way Hoffman Ford treats me! My very first visit to this dealership and I feel as though these people are my family and are looking out for my best interest. The customer service is outstanding and the facilities are immaculate. My service advisor, Kiana never stopped smiling and making me feel welcome.
GREAT JOB HOFFMAN!
& a huge thank you to Kiana for being informative and efficient.
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
I like my ford escape
by KWB from Pgh,Pa.
December 17, 2018
There's nothing like a new car after 18 yrs in an old buick lesabre.It was time for a change and the Escape caught my eye when we were on the lot.I'm happy!
These guys are awsome buffed out the marks and vehicle looks like new. Thanks you guys are the best i'll be back again for my next vehicle
This car is fun to drive and responsive.
by NCgirl from Reidsville NC
December 22, 2018
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
I purchased a car today at Thornton Automotive Dover, PA and I could not have found a more professional, hard working, and willingness to do anything for the customer to be highly satisfied. The salesperson and manager were outstanding and bent over backwards to be able to get me in the automobile of my choice. I highly recommend Thornton Automotive of Dover PA. Hats off to the salesman, Kevin Shiffer and Sales Manager, Chuck Wakefield.
This is our 4th purchase from this dealership in last 10 years, 3rd with John Plank as our salesperson. Honest and easy to work with. I originally went in for my scheduled maintenance service on my 2016 Taurus but was also interested in getting another vehicle for my wife. John and the staff worked with us to get us a beautiful 2018 Escape. Service on the Taurus was absolutely great too. Very reasonable price and great service. I am converted to driving a little more to get the great service on our Ford vehicles.
After researching the vehicle we wanted and prices for weeks (& sending out information out to various dealerships), we visited a dealership closer to us that had the exact Explorer we wanted. We ended up leaving unsatisfied with the customer service we received and searched again after we left, for a similar Explorer. That search brought us to Caleb with Apple Ford, he assured us that if we made the drive there they would give us the best numbers possible. We decided to hope for the best and make the trip- Caleb had the car ready out front, they had already started working on a deal for us, and ended up giving us better numbers than we expected! They beat any other dealerships numbers that we spoke with, Caleb was so great to work with from the start, Jackie was quick and efficient, and they had us out in record timing (per our request). We had such a great feeling after we left and are still very happy with the experience we had at Apple Ford - we will be back!
This is the sturdiest, well built car I've had.
by 123badback from Riverview, FL
January 7, 2019
This SUV is great. Super lumbar. Drives great. Doors are very heavy so I feel very safe. Well built. No problems. Handles well on highway.
very pleased with the overall experience everyone was nice and effiecient
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