Last week the 10,000 mile service was completed on my 2018 Volvo XC90 Inscription (which I purchased from Friendship Volvo last fall.) The customer service was excellent from start (scheduling an appointment) to the completion. The Service Manager, Sherri, was exceptional helpful. She was very professional in making sure everything that needed to be done was completed. She is a credit to the Service Dept. and to Friendship Volvo. / Also, a few months ago I had some accessories installed on my XC90 - including a Dog Gate! - and the process then was also first class. The young man who installed the accessories (Scooter?) did an excellent job./FYI a question below asked if I would recommend this dealer to a friend - which I did recently. I recommended Friendship Volvo to a co-worker who had seen my XC90, and he and his wife purchased an XC90 from you about 2 weeks ago.
Love it, comfortable ride!
by Ljsb415 from Boise, Id
January 27, 2019
Just got this car, but am super impressed! Smooth ride, great gas mileage and it’s just a great vehicle so far! Plenary of space for passengers in front and back and great storage space in the back.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
Sherri is the best service advisor... always professional, friendly, and provides all needed information to maintain my vehicle in excellent condition. Brett/mechanic is always my choice ... conciencious, honest.
Great SUV and reliable!
by Bbraun from Loveland Co
January 18, 2019
Very good gas mileage in town and highway. Plenty of room and comfort. Good traction in snow and on ice. Drives smooth. Plenty of storage space. Great back up camera when reversing.
I believe that Johnny Necessary done every thing possible to help me in my purchase while not being pushy or using sales tactics used at other dealerships. I would definitely recommend him to anyone looking to buy a vehicle.
BEST. CAR. EVER!!!
by Sarah from Reading, PA
January 16, 2019
It has everything I need and more! It’s sleek and stylish while providing ample room for me and my family. I love my Ford Escape.
Good service and experience. Help me with some questions I brought up and they find me the closest place to have my car fixed.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
I was unsure of the Colorado, but soon realized this was the vehicle for me. Doyle was there when I needed the assistance from the moment we shook hands to when I drove off the Bill Gatton lot with my newly purchased truck! It was great deal and the service was spot on aside from the knowledge of vehicles; Doyle feels like that buddy that'll piggyback you to the end. Overall highly satisfied with this place and will return for my next vehicle.
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
The technician and my service manager were excellent. The service manager reported to me promptly. She arranged for my transportation home and had my car ready earlier than expected the next day. It was an enjoyable experience thank to everyone’s diligence.
The service staff at TriCities Nissan always go out of their way to make sure I get the best deal possible. I have never felt like they were trying to sell something I didn't need.
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