2016 Ford Escape for Sale in Libertyville, IL

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Used
$15,990 36,417 mi.

2016 Ford Escape Titanium

Great Deal
  • Ext. Color: Red
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Elgin Chrysler Dodge Jeep Ram
() -
(630) 883-4377
4.6 (363 reviews)
23 mi. from 60048
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Dealer Review
Satisfied every time!
by Karla from Elgin, IL
December 3, 2018
5 5 5 5 5 4.6 (363 reviews)
Everyone is always sooo friendly! I drive from Chicago and sometimes I’m a little late but they’re always on time. They never leave a mess and always go through every detail with me about the work on my car. I have a dealership where I am but I prefer to come to you all because you’re nice and efficient.
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
5
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
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Used
$12,979 84,770 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Napleton Ford in Libertyville
() -
(847) 739-9950
4.8 (320 reviews)
1 mi. from 60048
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Dealer Review
Napleton Ford Experience
by Hammie from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (320 reviews)
After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best hassle free experience to date. Julie was patient as I decided which model was best for me, was not pushy and was able to answer all my questions. I would recommend Julie and the Napleton Ford team to anyone interested in purchasing a Ford product.
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
5
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
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Used
$15,350 36,698 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Schaumburg Pre-Driven
() -
(847) 961-4918
3 (8 reviews)
18 mi. from 60048
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Dealer Review
Happy Customer!
by Mike Townsen from Des Plaines, Il
November 6, 2018
5 5 5 5 5 3 (8 reviews)
I'm so happy I decided to come here! My wife needed a new car and our credit isnt the best because of bad choices in our youth anyways we worked with Tim with the expectations of getting turned down because we have been everywhere else we went. Not here we got an awesome deal we couldnt refuse! The customer service was amazing i'm sure we were very difficult to deal with as well but Tim was Patient, professional, and it was clear that he actually cared and genuinely wanted to help us. I loved that! The Car is amazing and my wife couldn't be happier. Happy Wife Happy Life! Thanks TIM!
Remarkably enjoyable car for the size and price
by TiredMike from Denver, CO
May 9, 2019
5
This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.
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Used
$14,996 37,719 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Racine Honda
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(262) 324-1193
4.6 (130 reviews)
29 mi. from 60048
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Dealer Review
I'm in love
by Shelley from DealerRater.com
December 3, 2018
5 5 5 5 5 4.6 (130 reviews)
I was in a lease that i didnt want to be in, and Honda of Racine got me into the car that i really wanted after Honda of Kenosha sold me a bunch of BS! Thank you EDCU for recommending Honda of Racine and letting me know they were DEFINATLY NOT Honda of Kenosha! BIG difference 😄 thank you James (Leipski) You were an amazing help, I love my Accord
Very Reliable car! Comfortable car drives good!
by Charlieshannon from Ohio
May 3, 2019
4
The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !
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Used
$14,794 47,191 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Liberty Auto Plaza
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(888) 553-3947
4.3 (244 reviews)
1 mi. from 60048
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Dealer Review
John Johnson and Liberty VW Crew.
by VW Crazy with the wicked Routan from Vernon Hills
December 3, 2018
5 5 5 5 5 4.3 (244 reviews)
Fast, friendly, and fair. John made purchasing of a new Volkswagen easy. If you are looking for a a fair price and easy negotiation I recommend Visiting Liberty Volkswagen.
Good car to drive
by Tommy B from Middletown Pa
May 2, 2019
5
This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.
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Used
$16,487 17,700 mi.

2016 Ford Escape SE

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Napleton Lincoln of Glenview
4.8 (257 reviews)
16 mi. from 60048
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Dealer Review
very professional, courteous and easy to deal
by Cherian from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (257 reviews)
I have bought or leased 15 cars in my fifty years in USA and they include dealers of Buick, Oldsmobile, Mazda, Toyota, Honda, Ford and Lincoln. I bought my second Lincoln MKX (2017) from Napleton Lincoln in Glenview, Illinois. The manager and the entire staff are highly professional and easy to negotiate. I negotiated my price and signed the deal in less than 30 minutes. There is no pressure and they are all superior to all others dealers I dealt with previously. Managers Nick, Kirk, and sale persons Matt and Peter are great people to work with. For their excellent professionalism, courtesy and meticulous service I give them an excellent rating of 10 on the scale of 0 to 10. There service section personnel are equally excellent, and I found Bob and others very professional when they serviced my 2014 Lincoln MKX.. I wish Napleton Lincoln the best of success and I strongly recommend them to the public for a hassle free deal. Plammoottil Cherian, Ph.D Retired Professor Buffalo Grove, IL 60089
This vehicle is very easy to drive and comfortable
by Tommy B from Middletown Pa
May 2, 2019
5
I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.
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Used
$15,499 8,497 mi.

2016 Ford Escape SE

Great Deal
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Millennium Auto
() -
(773) 877-3451
4.7 (637 reviews)
26 mi. from 60048
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Dealer Review
Quality cars at reasonable prices
by Tonya Brozell from Chicago
December 3, 2018
5 5 5 5 5 4.7 (637 reviews)
I Used cars.com to compare dealers within 100 mile radius from me. I did my comparison and research and decided to check out a 2012 Ford Explorer at Millenium. I set up an appointment for the next day. Brito was my sales rep and I think he did an awesome job! Financing a car is a long process but he had us in and out with our 2012 Ford Explorer in no time! He also told us that if we have any problems with the car he would take care of us at no charge. Furthermore, he went above and beyond to help us sell our old van because it had high mileage and was too old for a trade in! I would definitely recommend this dealership to family and friends! Thanks Brito you deserve a good commission!
Nice Vehicle
by Sheri79 from Sycamore, IL
April 30, 2019
5
This vehicle meets all my needs. It’s a nice height for getting in and out of it. It’s roomy on the inside. Just a really nice vehicle overall!
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Used
$20,998 18,442 mi.

2016 Ford Escape Titanium

Fair Price
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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CarMax Schaumburg
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(847) 512-7146
2.3 (13 reviews)
17 mi. from 60048
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Dealer Review
Mark Astrouski was Very nice!!!!!!!
by Alicja from chicago
December 3, 2018
5 5 5 5 5 2.3 (13 reviews)
Mark Astrouski was Very Friendly, helpful and patient for me and my husband. Very Professional !!!! Great service!!!!!!
Plenty of get up and go!
by Ford fan from Placitas, NM
April 22, 2019
5
I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.
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Used
$19,795 22,401 mi.

2016 Ford Escape Titanium

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Heritage Cadillac
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(888) 840-6810
4.9 (707 reviews)
29 mi. from 60048
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Dealer Review
Exceptional Customer Service
by FerrariFr34k from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (707 reviews)
I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!
Great first car
by maxener from Waldorf, MD
April 17, 2019
5
I recently purchased a Ford Escape and I like it. It is a great commuter car and I need 4x4 because of the snow. Nice looking car.
PRICE DROP
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Used
$15,986 $16,786 22,612 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Arlington Toyota
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(888) 892-5726
4.8 (784 reviews)
10 mi. from 60048
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Dealer Review
Joe D - Car buyer
by Joe D from Lake Zurich, IL
November 6, 2018
5 5 5 5 5 4.8 (784 reviews)
Everyone was very friendly. Our salesman, Nurlan I., was very friendly, knowledgeable and not pushy! We would recommend him highly as well as the dealership.
Sleek Styling, 4-wheel Driving
by Konedog4 from Forest Lake, MN
April 12, 2019
5
Smooth ride, responsive acceleration, sleek styling, and good gas mileage for SUV. The only drawback, and it is minor, is that the cabin is a bit smaller than a typical mid-sized SUV.
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Used
$14,490 37,358 mi.

2016 Ford Escape S

Good Deal
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Bull Valley Ford
() -
(888) 649-4692
4.8 (165 reviews)
24 mi. from 60048
Authorized Ford Dealer
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Dealer Review
Amazing Experience ......A++++++++++ Great Team
by darlene askew from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (165 reviews)
I would like to express my MANY MANY thanks to Will, Mark and his ENTIRE team for a great experience with their dealership yesterday. I was quickly turned away by Tom Peck Ford, Huntley due to not having credit they thought it should have been. I was humiliated by their staff with their delivery how it was presented to me when told they could not give me a loan. Will asked me to come into Bull Valley Ford and ensured me that he can help me. He and Mark along with others worked together and got me a super low interest rate AND................wait for it......y'all ready............DROVE off the lot with a brand new 2018 Escape FULLY LOADED right within what I was paying on the lease I was returning (that by the way I got from Tom Peck Ford)! While my day started out rocky and I thought there was no chance...... Will, Mark and his team came THROUGH and blessed me. I am still in shock that I have this beautiful brand new mini SUV sitting in my garage. I am so thankful and I appreciate all they did for me. I will returning back to this dealership when its time to make another lease/purchase. If anyone is looking for a vehicle, you MUST go in and meet Will, Mark and his team You wont be disappointed!!!! p.s. Your loss TOM PECK! Their GAIN :) Duces
Very comfortable
by Ford Happy from Rochester, MI
April 8, 2019
4
Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations
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Ford Certified
$19,850 38,699 mi.

2016 Ford Escape Titanium

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Arlington Heights Ford
() -
(847) 393-8779
4.5 (387 reviews)
10 mi. from 60048
Authorized Ford Dealer
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Dealer Review
I will continue to put my trust in these guys!
by kevinw from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (387 reviews)
Buying a car is never fun. For some people, It is a miserable experience. I have personally never felt that way, as I have always used Arlington Heights Ford for my vehicle purchases. Recently, I had considered selling my 14-year-old truck. I was greeted at the door by Lonnie and instantly felt welcomed. You could tell, he wantedMy business. That is a huge plus. I ended up buying a beautiful (used) replacement and I felt everyone was happy with the outcome. The deal was done in a matter of minutes and everyone I felt came out a winner. Thanks Lonnie for your courtesy and trust. I look forward to working with you again in the future. -Kevin W
I traded down and love the features of the car
by Angie fishergirl from winter haven
April 4, 2019
5
I love this little vehicle. I owned big cars all my life. What a good change. It scoots around. I like it and will buy another when I buy
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Used
$15,495 44,126 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Blue
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Schaumburg Mitsubishi
() -
(877) 801-8977
4.9 (222 reviews)
17 mi. from 60048
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Dealer Review
What a wonderful experience!
by mdscriber3 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (222 reviews)
I couldn't be happier from start to finish with my purchasing experience from Schaumburg Mitubishi and Brad Wesner. He is very kind, not pushy, no pressure, very supportive and very knowledgeable and I happily drove away in my new 2018 Mitsubishi Eclipse Cross SE. Even the financing/paper signing experience with Chris was very pleasurable with zero pressure, quick and easy. I love my car and am so happy I chose Schaumburg Mitsubishi (after much research) to purchase my first new car in nearly 20 years)! Thanks Brad and Chris!!
Job well done!
April 3, 2019
5
We couldn't be more excited! Derek did a great job listening to us and finding us the right Escape. We chose Columbiana Ford because of their service department.
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Used
$14,500 31,321 mi.

2016 Ford Escape S

Good Deal
  • Ext. Color: Other
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Napleton Ford in Libertyville
() -
(847) 739-9950
4.8 (320 reviews)
1 mi. from 60048
Authorized Ford Dealer
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Dealer Review
Very Satisfied Customer
by Mike at Donson from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (320 reviews)
Our experience here at Donson , with Napleton Ford was very satisfying. Dave Melamed was very attentive and expedient during our search for the perfect Truck to accommodate our customer pick ups and deliveries. He answered all of my e-mails and phone calls and provided us with a new F250 Super Duty/Super Cab Truck. We would definitely recommend Napleton Ford to anyone searching for a new vehicle.
In the few days of ownership no problems!
by Bertha from Lisbon,ohio
March 24, 2019
5
It’s a good vehicle or we would of not bought it. It has everything my mother wanted and more. Although I’m not sure about a turbo in a suv for grandma? 😊...
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Used
$14,990 54,427 mi.

2016 Ford Escape Titanium

Great Deal
  • Ext. Color: Orange
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Castle Honda
() -
(847) 929-4921
4.2 (278 reviews)
18 mi. from 60048
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Dealer Review
Awesome experience
by Ashley Zhao from DealerRater.com
November 6, 2018
5 5 5 5 5 4.2 (278 reviews)
3 reviews 5.0 star rating 9/22/2017 Last week my parents and I went to Castle Honda with the intention of looking around for an upgrade to my 2008 Honda CRV, wasn't planning on buying a car that day...BUT we ended up buying a car :) Tony was the first person to approach us as we walked into the dealership. He was friendly AND funny. We knew we wanted the CRV EX and Tony helped confirmed our decision. He worked with us on the price of the car and gave us a good deal for our trade in. He didn't pressure us and was very pleasant to work with. They didn't have the color I wanted so Tony got one transferred from a different dealership, I went and picked up the car today. Tony spent almost 2 hours very patiently going over all of the technologies the 2017 CRV has, it was very helpful!! My overall experience with Tony was phenomenal. I highly definitely recommend Tony as your sales person and this dealership.
Great deal from Jared Drake
by MARK from Lakeland
March 7, 2019
5
What a great car can't wait to put some miles on it. Wife loves the shade of blue. the nav system and backup camera are a blessing
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Used
$17,400 18,599 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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The Autobarn City Mazda
() -
(773) 756-5399
4.5 (259 reviews)
26 mi. from 60048
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Dealer Review
Out of town smooth purchase
by gltrans from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (259 reviews)
My son and I leased a new 2018 Mazda CX-5. I live in NJ and he lives in Chicago. He went in and picked out a car and I negotiated the deal via email with Brian the sales manager. I advised him that I would be flying in for one day and when I got there the car was ready and all we needed to do was fill out the paperwork and off we went. Manny went over the car from top to bottom with my son and Bilal handled the paperwork. Couldn???t have been any easier. They also took back our 2016 CX-5 which was at the end of the lease. Great job all around.
We love it!
by Dom from South Whitley, IN
March 3, 2019
5
We test drove several suv brands and this one was the most comfortable and smooth ride for the price, mileage, and year we were looking at.
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Used
$16,998 21,544 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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CarMax Kenosha
() -
(262) 298-1245
2 (1 reviews)
18 mi. from 60048
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My third Escape
by Dean from Green Bay, WI
March 2, 2019
5
Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!
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Used
$17,786 24,899 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Libertyville Lincoln
() -
(847) 393-4648
4.7 (240 reviews)
1 mi. from 60048
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Dealer Review
Professional and great QUICKlane service!
by Richard from Libertyville, IL
November 5, 2018
5 5 5 5 5 4.7 (240 reviews)
Ed is personable and thorough re answering questions and making sure I understand 'the works' package provided, he makes the oil change experience the most enjoyable quicklane trip around! Other staff were attentive as well when asked a question.
Still happy with my SUV
by raddola from Saint Louis MO
February 23, 2019
5
This car is well-made and meets all of mu needs. I buoght it new in 2016 and it is still going strong. I expect to drive it many more years. Very happy with the design and performance
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Ford Certified
$17,400 30,318 mi.

2016 Ford Escape SE

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Victor Ford
() -
(847) 201-4510
4.9 (305 reviews)
10 mi. from 60048
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Dealer Review
A very pleasant experience at Victor Ford
by William Brehm from Lake Zurich, IL.
November 5, 2018
5 5 5 5 5 4.9 (305 reviews)
I had a bit of an emergency with my 2012 Ford Focus on a Monday morning, a transmission malfunction. The service department went out of their way to promptly repair the problem and get me back on the road within a couple of hours. The staff was very polite & professional, kept me informed and comfortable while waiting for the repairs to be completed. I couldn't have been happier with how the entire issue was handled. Thank you for the pleasant experience. William C Brehm Sr. June 23rd 2016
Like my used escape
by Retired Bus driver from Colonia NJ
February 18, 2019
5
I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.
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Used
$19,973 38,916 mi.

2016 Ford Escape Titanium

Good Deal
  • Ext. Color: Orange
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Elmhurst Toyota
() -
(630) 478-2473
4.5 (1550 reviews)
25 mi. from 60048
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Dealer Review
Great used car buying experience
by dc7982 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.5 (1550 reviews)
I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I pretty much knew what I was looking for and had scheduled test drives of two different RAV4s at Elmhurst Toyota, as well as another dealership down the street. I went to the other dealership first, and dealt with a different salesman than the one I had been communicating with through email AND had a scheduled appointment with that morning. I was told everyone "worked as a team" and sat down with a salesman that had no idea what I was in to test drive. After 5 minutes, I was informed that the car I was interested in had been sold the day before--no one had bothered to inform me despite my confirming my 10AM appointment at 6PM the night before. Fast forward to my experience with Melissa and Elmhurst Toyota - the dealership was clearly really busy but Melissa met me promptly upon my arrival at our designated appointment time. She was still wrapping up with another client but set me up for my test drive. Although I did wait to "talk numbers" for ~20 minutes after returning from the test drive, Melissa was super apologetic and the dealership itself has a lot of comfortable space in which to wait so it did not bother me. Trade in was valued quickly and there were no surprises with the price of the RAV4 - we had negotiated on price over email which ended up being much lower than the sticker price on the vehicle (there was no need to reminder her of the lower price we discussed). I was paying cash but needed a few days to move money from savings and Melissa was very clear in communicating my options for taking the car home that day versus returning to the dealership a few days later. I opted to pick up the car later to avoid 2 different contracts and it was ready for me when I got to the dealership so I was in and out in less than 20 minutes. Given my positive experience with Elmhurst Toyota, I'm actually considering getting my car serviced at this dealership despite living in Chicago.
The BEST choice that we could have made!
by HappyMomma from Kennesaw,Ga
February 16, 2019
5
Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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