Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
Always wanted an SUV
by Nancy88 from Canal Winchester
January 22, 2019
I absolutely love my SUV! I would definitely recommend it to anyone. I was told years ago to get one by a friend, now I know why.
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Love it, comfortable ride!
by Ljsb415 from Boise, Id
January 27, 2019
Just got this car, but am super impressed! Smooth ride, great gas mileage and it’s just a great vehicle so far! Plenary of space for passengers in front and back and great storage space in the back.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
by Tristins from Edmonton Alberta
January 27, 2019
I love my Ford Escape! A very comfortable and reliable ride. I feel safe driving in any condition even on these Alberta roads. Im very confident in this decision.
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Chester was so friendly and knowledgeable and the staff was really welcoming and inviting. It was a nice clean quite environment I like how they act like a family. The buying process was simple and easy and the salesman are not pushy.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Great SUV and reliable!
by Bbraun from Loveland Co
January 18, 2019
Very good gas mileage in town and highway. Plenty of room and comfort. Good traction in snow and on ice. Drives smooth. Plenty of storage space. Great back up camera when reversing.
Billy Briggs was very knowledgeable about the different types of vehicles and really made me and my wife feel comfortable. I would recommend the dealership and Mr. Briggs.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
Allen was great. He was very helpful and easy to work with. I am glad we were able to make a deal and buy a car.
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