I have purchased several cars in my life and this experience was one of the best I have ever had. From the test drive to the explanation of the new cars features to the negotiations of our trade-in to the final deal price it was very hassle free and very easy working with the Roush staff. Ray, our salesperson, was very knowledgeable about the Nautilus we purchased and seemed to answer our questions before we even asked them. Alan, who assisted with the delivery and Joann, the finance manager, were great to work with in their respective areas. I would highly recommend visiting Roushs new location if you are looking to purchase a fine, luxury automobile.
This was absolutely the best and most efficient car purchasing experience ever!! Both my sales person and finance person were professional, knowledgeable of their product and respected my time.
I have despised buying a car in the past and this was an awesome experience and done in a couple of hours.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Paul LaGrange helped me a TON with my first car buying experience! He was awesome and so helpful! I had not a lot of knowledge when it comes to buying a car and he helped me so much. I really appreciate everything he did for me.
Was frustrated with the issues we had but they made it right in the. End i got a nice truck at a decent price thanks
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