used car purchase
November 5, 2018
As a former senior manager in Quality Management, I could see that this dealership has embraced Quality Management (whether that's what they call it, or not). Everyone we worked with was sincere, friendly, efficient, knowledgeable, helpful, etc. Prices were highly competitive, managers were willing to consider our viewpoint, & we were fully aware of the owners' involvement in this company's day-to-day business. We could also tell this owner is a man of integrity and positive business practices just by the way employees speak of him. Our previous car purchase was not at all professional or positive. So, we're very aware of the positive nature of Don Gasgarth's Dealership. We particularly enjoyed working with Ken Mate (our salesman). He's awesome! We simply can't praise this company enough. We feel very pleased with our purchase. There is zero buyers' remorse. The car is so much more than we bargained for - in every way -- options, price, condition........ And, Ken made sure we got what we asked for/needed in our next car. We would be very unlikely to even consider buying from any other dealer.