After my car was deemed totaled I embarked on a car buying experience. Ciocca Ford and Mark Phillips were a godsend to me. Mark worked with me on keeping my payments within budget and actually allowed me to take some of the payoff money for my totaled car and use some of that to buy my daughter a car also. He was absolutely incredible as was everyone we dealt with at this car dealership. I highly recommend Ciocca Ford and Mark Phillips if you are looking for a new vehicle. My whole experience was totally awesome. I love these guys!
Great first car
by maxener from Waldorf, MD
April 17, 2019
I recently purchased a Ford Escape and I like it. It is a great commuter car and I need 4x4 because of the snow. Nice looking car.
Everyone there was great, not pushy, very relaxed and listened to what i wanted. Chris helped me and got me what i wanted. I will continue to do business here in the future. Thank you everyone for a great expierence.
by Ford Happy from Rochester, MI
April 8, 2019
Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations
The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
Like my used escape
by Retired Bus driver from Colonia NJ
February 18, 2019
I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.
Miguel was very helpful, he has great customer service and helped me get a really good deal on a car! I was very pleased and greatful for his help!
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Very friendly staff, worked with Miguel, attentive and accommodating. Nice variety of cars, willing to let you test drive as many as you like. No pressure to buy. Only downside paperwork took long time, come prepared with all necessary info.
Very Reliable car! Comfortable car drives good!
by Charlieshannon from Ohio
May 3, 2019
The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
My third Escape
by Dean from Green Bay, WI
March 2, 2019
Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
Good car to drive
by Tommy B from Middletown Pa
May 2, 2019
This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.
The back-up camera went bad and had to be replaced. I only had the vechile for a few months. I do not understand.
This vehicle is very easy to drive and comfortable
by Tommy B from Middletown Pa
May 2, 2019
I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.
Always have car serviced there.
Am pleased overall with this dealership.
Plenty of get up and go!
by Ford fan from Placitas, NM
April 22, 2019
I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
Still happy with my SUV
by raddola from Saint Louis MO
February 23, 2019
This car is well-made and meets all of mu needs. I buoght it new in 2016 and it is still going strong. I expect to drive it many more years. Very happy with the design and performance
This is our 3rd Hyundai and Puazza Hyundai of Limerick never disappoints. Our sales rep Tiffany Seifrit is extremely knowledgeable about EVERY auto in that dealership! The service department is exceptional too. They never perform service on your vehicle without your approval! I highly recommend this dealership.
Remarkably enjoyable car for the size and price
by TiredMike from Denver, CO
May 9, 2019
This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.
Tiffany was absolutely awesome! Got us into exactly what we needed for our son in college. Extremely knowledgeable on every vehicle we looked at and considered and made the entire buying experience very pleasant unlike most dealerships. We can???t express how highly we recommend her and the dealership. They were not pushy, difficult to work with and they moved like lightening for us. Respected that we were busy people and our time was precious. Tiffany makes you feel like your her only customer. Answered all calls, texts and emails immediately. We truly can???t say enough about the experience. We will definitely be back to see Tiffany early next year for our next new car :)
Great deal from Jared Drake
by MARK from Lakeland
March 7, 2019
What a great car can't wait to put some miles on it. Wife loves the shade of blue. the nav system and backup camera are a blessing
Dealership is welcoming as soon as you enter. The staff goes above and beyond. Highly recommend. Worked with us to get the best deal. Great!
The BEST choice that we could have made!
by HappyMomma from Kennesaw,Ga
February 16, 2019
Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.
I never imagined having such a good car buying experience but after dealing with Adam and the staff, it was clear why they have been around so long. I got exactly what I wanted and no fuss. This is the real deal dealership.
by Sheri79 from Sycamore, IL
April 30, 2019
This vehicle meets all my needs. It’s a nice height for getting in and out of it. It’s roomy on the inside. Just a really nice vehicle overall!
Service was ok. Did not receive coupons in mail. I wish receiving oil change coupons like many other customers. Thank you for your follow-ups.
Sleek Styling, 4-wheel Driving
by Konedog4 from Forest Lake, MN
April 12, 2019
Smooth ride, responsive acceleration, sleek styling, and good gas mileage for SUV.
The only drawback, and it is minor, is that the cabin is a bit smaller than a typical mid-sized SUV.
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