The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
Very Reliable car! Comfortable car drives good!
by Charlieshannon from Ohio
May 3, 2019
The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !
Alex was professional in his demeanor and delivery of services. He was available to both Amy and I while exploring vehicle options and remains available to us with questions we have after our purchase.
Good car to drive
by Tommy B from Middletown Pa
May 2, 2019
This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.
My wife and I were "looking" for a different vehicle for her. A co-worker suggested Eric Von Shledorn. We had been to all the lots in Plymouth and thought the 15 mile drive would be our next plan. How pleased we were! We ended up getting more than we were looking for, but completely satisfied with the what we did buy. The entire experience was very painless.
This vehicle is very easy to drive and comfortable
by Tommy B from Middletown Pa
May 2, 2019
I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.
I had not planned on closing the deal when I came in, although i knew exactly what i wanted. Steve Larkin offered his sales service with absolutely no pressure. It???s a pleasure to work with a dealer that looks to build a long term relationship with a customer, and not just a one time sale. I had been in the dealer months earlier and test drove a truck that would not meet my needs and i left that day with a hand shake, no high pressure tactics. When i decided on what i needed, i came back and we made a fair deal, quickly. I will be a return customer.
by Ford Happy from Rochester, MI
April 8, 2019
Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations
I found EVS in Random Lake, and especially the salesperson Alex, to be the most helpful and pleasant experience I???ve ever had when buying a vehicle.. It took a great deal of effort from the sales manager Mike, and Marc and Alex to execute a difficult dealer trade from a quite uncooperative dealer in lower Michigan. I can???t say enough about how hard these guys worked, and how fair the deal was. I???ll send everyone I know their way.
We love it!
by Dom from South Whitley, IN
March 3, 2019
We test drove several suv brands and this one was the most comfortable and smooth ride for the price, mileage, and year we were looking at.
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Everyone I worked with was friendly and helpful! They made the car buying process fast and enjoyable! Would highly recommend them to all friends and family! Brad, Randy, and Zack all did a phenomenal job!!
by Sheri79 from Sycamore, IL
April 30, 2019
This vehicle meets all my needs. It’s a nice height for getting in and out of it. It’s roomy on the inside. Just a really nice vehicle overall!
It was a fantastic experience. Was very satisfying
by odie1 from DealerRater.com
December 4, 2018
4.9 (1444 reviews)
All involved were wonderful to work with. The transaction was smooth and went very quickly.i have bought vehicles in the past from this dealership. And was happy with all purchases
Plenty of get up and go!
by Ford fan from Placitas, NM
April 22, 2019
I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.
Boucher of West Bend provided an extremely professional well done experience of 'detailing' my 2017 Ford Focus ST.
My third Escape
by Dean from Green Bay, WI
March 2, 2019
Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!
I had an accident with my 2008 Lincoln Navigator. Wanted to replace so I used internet. Found two in Wisconsin, four and a half hour drive. Picked Brantmeier to be my first stop. Met Keith and was very comfortable with him and loved the car. Everything worked great and I owned new car that day. Very pleased with car, salesman, and finance process. GREAT BUSINESS!!!
Great first car
by maxener from Waldorf, MD
April 17, 2019
I recently purchased a Ford Escape and I like it. It is a great commuter car and I need 4x4 because of the snow. Nice looking car.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
Still happy with my SUV
by raddola from Saint Louis MO
February 23, 2019
This car is well-made and meets all of mu needs. I buoght it new in 2016 and it is still going strong. I expect to drive it many more years. Very happy with the design and performance
Mark and staff were great and worked to help us every step of the way. Made the process very easy when another dealership wouldn't help
Like my used escape
by Retired Bus driver from Colonia NJ
February 18, 2019
I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.
Great buying experience. Got just what I was looking for at the price I wanted. Mark Ford was great to work with.
The BEST choice that we could have made!
by HappyMomma from Kennesaw,Ga
February 16, 2019
Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.
My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
I traded down and love the features of the car
by Angie fishergirl from winter haven
April 4, 2019
I love this little vehicle. I owned big cars all my life. What a good change.
It scoots around. I like it and will buy another when I buy
It’s a good vehicle or we would of not bought it. It has everything my mother wanted and more. Although I’m not sure about a turbo in a suv for grandma? 😊...
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