Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
Went there looking for a clean used truck and found exactly what I wanted, good deal, in and out in no time flat. if you looking for clean used trucks you should go there. Matt & Elvis the salesmen we great to deal with. thanks
I???ve been here twice in 5 months for a car. Each time Eric and the rest of the Team at Camelback Ford went to the ends of the earth (Southwest United States) to find the best car for me. In addition their caring customer service extends to the service department and making sure I???m completely satisfied with my purchase.
If you're looking for the REAL deal visit Matthew and Elvis at the bell road location. I have never had a better truck buying experience and would recommend them to anyone! Professional, fun and fast. I now have a beautiful Ford truck they went the extra mile, big THANK YOU!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
My wife wanted the one car that doesn't book out well and this dealership so happen to be thousands of dollar under kbb. I worked with Ashley in where we had lots in common, and she was very knowledgeable. I wasn't sure if I'd get approved on it but she made it happen...Nothing wrong with the car, checked the carfax, did my point inspections, check fluids, check ball joints; been driving it for several weeks and still running great.. looks like it was in great conditions.. managed to get my payment right where I wanted it with gap and warranty.
This is our second new car purchase from Sanderson Ford. They make car buying a good experience. There is absolutely no high pressure. The sales people are knowledgeable and go out of their way to create a casual friendly atmosphere. The finance manager is very well organised and easily answers any questions. The fellow that helps you understand all the technology of you new car was thorough and communicated well. If and when we need another vehicle, we will go to Sanderson.
Freindly, fast, and knowledgeable! Guillermo was great to deal with. Would recommend to anyone needing a new or used car or truck. Love my new ride!
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