We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
My salesman, Jeff Barnes, went the extra mile to accommodate my schedule. My wife was in Cleveland Clinic. I was staying in Cleveland 3-4 days and returning home for a day or two. On one occasion, Jeff was willing to give up a day off for the lease purpose. I had to cancel, he worked around my schedule to complete the lease process.
You definitely need to talk to Mia Knicely at Yark Subaru. She is the best at what she does, taking care of the customer. Financing department is super too! They are thorough and get you on your way fast.
Put 18k miles on 2018 Subaru ,new car , tires are cupped. Dealer wants to sell me new set of tires with only 18 k miles . They cannot adjust tires sent me to firestone dealer. Have serviced car with Subaru dealer since new no mention of cupped tires as they rotated them. Cupped tires make thud sound at highway speeds. Feels like tire is slightly out of balance but makes annoying thud sound. Like flat spot on the tire. Other than tire issues the Subaru has been good buy and dealership is friendly. Service friendly too. Hopefully the Firestone dealer can adjust tires where Subaru dealer choose not to address. Lesson learned On what warranty covers today.
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
I drove down from Metro Detroit to check out a 2012 Subaru Outback. Having had a local family member check out the car beforehand, I was impressed with what I saw. Fitz was very accommodating and let me take my time with the test drive, getting the car inspected by a mechanic of my choice, and even taking it to grab lunch after a long morning. Negotiating was very straightforward and I never felt like I was being taken advantage of or given the run-around, which is something I have experienced at other dealers. Fitz even helped me move all of the junk in my trade-in's trunk to the new vehicle! My only complaint was that the detail job and wash done before hand left some mud and gunk under the vehicle, but overall I was very happy to have purchased my new vehicle at Yark.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
I was incredibly impressed with the professionalism and the efficiency of the staff. Nick was wonderful to work with. They handled every request and provided the best customer service I???ve ever experienced at a car dealership. I would highly recommend Yark Subaru!
It was a pleasure buying a car from Brondes Ford in Maumee. I truly enjoyed working with Scott Seiler. I appreciated his honesty and integrity. I am from out of town and we worked through the particulars over the phone. When I arrived at Brondes Ford Scott had everything ready to go. There were no surprises. Scott took the time to go over the details of the vehicle. I would highly recommend Brondes Ford and specifically Scott Seiler.
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
Drew Haslinger was the ultimate professional during the purchasing experience that me and my mother had. From turning in the MKZ to finding the exact match MKC that my mother wanted, Drew was a steady and consistent partner. We'll only purchase/lease from Drew in the future!
Fast and friendly service , they did a great job on my truck.
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