I was shopping for a reliable used car for my son, and we couldn't have been more pleased with the process. Mike was very easy to work with. He answered all of my questions, and we were able to work a good deal. I would highly recommend both Mike and this dealership. Very nice people and easy to work with.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
We had a wonderful experience purchasing our truck from Jack Kain Ford. Our salesman Bradd Gray was fantastic to work with. He was very knowledgeable and let us take our time with the buying process. We are very happy with our purchase and highly recommend this dealership. Ask for Bradd!
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
Luann was very easy to work with, in fact all the staff was great. Luann and Matt were timely with their emails, they tolerated a lot from me and still sold me a truck. It was a great experience!
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
My parents recently bought me a car as a early graduation present. We had a great experience with some of the most friendly people. The process went quickly and we were treated kindly through the entire process. Bradd especially was a huge help to my mom and I. He was very professional and genuinely cared about our experience. He answered all of our questions and even told us the safest way to leave the dealership due to the traffic and rain. Thanks so much to Bradd and the other folks at Jack Kain Ford for helping me find my dream car!
This is the sturdiest, well built car I've had.
by 123badback from Riverview, FL
January 7, 2019
This SUV is great. Super lumbar. Drives great. Doors are very heavy so I feel very safe. Well built. No problems. Handles well on highway.
I recently bought a Escape Titanium from Kain Ford, I’ve trusted the integrity of Kain Ford for years because they truly care about their customers; not only at the time of sale but with follow-up calls, making you feel valued as a customer. Recently when I bought my newest Escape my sales consultant was Bradd Grey and he went above and beyond to make sure that I got not only the SUV that I wanted but at a price that suited my budget. When you go into a dealership to buy a car it’s easy to find a sales person that is honest, or knowledgeable, helpful, or one that truly cares about their customers needs. What is difficult is to find a sales person that is all of these things combined. Bradd Gray is just that and more. Bradd is so much more than a person that sells you a car, he is a true sales professional. As always
I will be buying my next car from Kain Ford and I can highly recommend Bradd Gray if you are ready to buy a new vehicle, you won’t be disappointed in his ability to put you in the perfect one for your needs.
This car is fun to drive and responsive.
by NCgirl from Reidsville NC
December 22, 2018
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
I have just leased a Rogue SV from Huffman Nissan. I could not have been treated any nicer by the general manager, Kameron Huffman and the complete staff.
Absolutely LOVE this vehicle!!!!!!!!
by Out2Lunch from Southfield , Mi
December 13, 2018
Superb gas mileage, plenty of room, easy access to controls. Heated seats , a backup camera, and ability to make a call simply by pressing a button an the steering wheel and speaking. Also this car will call 9-1-1 if a significant accident is detected (I think if the air bags deploy)
Earlier I posted a negative review for the Don Franklin Mitsubishi dealership over some issues that may have been small compared to other reviews. But my expectations were high in regards to what others had said, and small things can add up to big things in my humble opinion.
However, executive management at the dealership did reach out to me expressing interest in resolving the issues. That, in and of itself, speaks volumes and raised my over-all respect for the Don Franklin Family of Dealerships, and which resulted in an amiable solution to my frustrations. It does not negate the fact that it had to go to upper management to be resolved, but it does show their intent for customer relations to improve; and they have bent over backwards to bring resolution to the issues.
Trust is important! And without hesitation, I can now give my recommendation that you can indeed trust this dealership to satisfy your needs in purchasing and maintaining a vehicle! Missteps were made in my case, but they were taken care of. Thank you George Monticello for your patience and understanding.
I made a mistake! We bought the first used car this year NOT from Select Auto! We did buy the second used car at Select Auto. This car was a 2016 Nissan Altima with low mileage at a great price. The car was loaded with options and cost was less than then the new Nissan Altima we purchased in 2016. We have driven the car now for several weeks and the performance is great without any maintenance issues as advertised by Select Auto. I would recommend them to my family and friends as they delivered to use as advertised....great auto with low one owner mileage at very competitive pricing!
I had a great experience at Strong Auto with purchasing my first vehicle. Matt was extremely helpful and understanding throughout the entire process and Kris helped make sure that I stayed within my price range. Overall, it was a great and stress free experience
I was searching for a pre-owned Jeep Wrangler and I did some searching on Auto Trader and happen to see a Jeep at Strong Auto that perked my interest. I received a text message from Big Al and he invited me out to take a test drive with him. I asked Al if he had any other jeeps on site and if he would send me pictures. With in a few minutes he sent a handful of pictures and one being the jeep that I ended up purchasing. Al was extremely personable and friendly. He join my girlfriend and mine test drive. He had a route already laid out so I could test the suspension and speed of the vehicle. He was honest as the day was long. I couldn't have asked for a better experience and I will definitely be shopping here again for any future vehicles.
Great Experience by far. Kris-Finance Director helped my son get a 3% less interest rate on a car loan than the original loan we were going to use. Alex-Salesman listened to our wants and needs and we were in an out in no time. Strong Auto will be the place I buy my next vehicle in a few months!
My search for the perfect used car brought me to Strong Auto. The car I was interested in had just sold but the salesperson(Matt) was helpful an eager to help me find that right car. Their prices seem better than other lots I’ve dealt with. Im still looking but I’ve added Strong Auto as a place to check in first.
We have purchased several vehicles in the past from Stuart Powell Ford and have never been disappointed in the sales or service. Our most recent purchase did not disappoint. Knowing what we wanted, we contacted the dealer prior to coming in. Regina Kuchenbrod took our call and was fantastic, answering questions in advance of our actual visit. Upon arrival to the dealership we were met by Regina. Regina took us through the buying process painlessly, never pressuring or pushing us to purchase options we did not want (reasons we have walked away from a dealership in the past). By the time the papers were signed and the keys became ours we felt as if we had been lifelong friends. Upon inquiring about some accessories for our new purchase, Regina introduced us to Janice Albright. Once again Janice answered our questions, helped us make accessory decisions and never once did we feel pressured to purchase. I would recommend the Stuart Powell dealership to anyone looking for a new (or used) car or truck! When you get there ask for Regina and for your accessories talk with Janice!
I like my ford escape
by KWB from Pgh,Pa.
December 17, 2018
There's nothing like a new car after 18 yrs in an old buick lesabre.It was time for a change and the Escape caught my eye when we were on the lot.I'm happy!
We went in with the intention of buying an Explorer within the week. They were extremely helpful, very nice, and went above and beyond to help us get the ford financing. We would definitely return again to buy a new vehicle.
Cute Future Family Car
by steph mcd from baltimore, md
December 19, 2018
This car was purchased with a future family in mind. It is very roomy and has a large back trunk area. I regularly drive to and from New Jersey and the seats are very comfortable. I used to get back aches about halfway into the trip but I don't even notice any aches with this car. I love the foot-activated lift gate.. great for loading and unloading groceries! I've been getting pretty decent gas mileage for an SUV (24.6 mpg). I'm happy with this car and I'm sure I'll have years of safe & enjoyable driving!
Honest assessment of the problem resulted in no repairs needed.
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