Used 2017 Ford Escape for Sale in Brentwood, TN

From the moment my wife and I entered this CarMax we were impressed with the level of customer service and attention provided. The salesman (Lorimer I believe is his name) was very accommodating and laid back. He did not rush us into a sale like the dealership we came from prior to checking out Carmax. He willingly allowed us to test drive various vehicles, gave my wife and I private time to discuss our impressions, and provided us with honest suggestions related to our unique needs in a vehicle. We finally bought a great vehicle (2013 Hyundai Elantra) at a great price. We recommend to all of our family and friends to try the CarMax way when buying their next vehicle.

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

After thoroughly scouting multiple dealer websites for the past month and test driving about 5 different vehicles, I can say that without a doubt, no other dealership provides the lifetime incentives and customer service quite like the Nelson Mazda dealership in Cool Springs. First of all, the sales associate who helped me purchase my vehicle was beyond friendly and I really appreciated his up-front approach and no gimmicks sales approach. I felt as though VJ helped me make the best decision for ME, not just for the dealership or his sales #s. I was torn between a mid range luxury SUV and the Mazda CX-5, which I ended up purchasing, but after driving the car and learning about the EXTENSIVE safety features (which I would have had to shell out an additional $4k for at the other dealer), I knew the Mazda was the obvious choice. After having lost my previous car under pretty stressful circumstances, I was very hesitant and full of anxiety about buying a new car and especially finding a car I loved that fit my budget and my want for tons of extras/options. Fortunately, I left the Volvo, Acura and BWM dealers behind and chose to test drive the Mazda because ???heck,why not????....and I think it???s pretty safe to say I am very happy and excited about my decision. 10/10 would reccomend.

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

I was in the market for a fully loaded 2017 Ford Expedition, which were being heavily incentive by the factory. I came a cross a King Ranch Expedition at Ford Lincoln of Franklin that carried the Ford incentive but it was also discounted substantially because it had been used as a loaner for service customers. It had logged 2070 miles. I was contacted by Hayne, the Sales Rep and also spoke with Brian the F&I Manager via phone. The dealership was 80 miles form where I live and I already had financing in place. I was trading a 2014 Toyota Highlander Limited in which I had substantial equity and they offered me almost exactly what I was seeking on the trade, contingent on the vehicle being in excellent condition, which it was. I made an appointment to arrive at 10 AM on Friday morning, and when I did everything was in place. The Expedition had been beautifully detailed, Hayne showed me a round the dealership, which is impressive and Brian handled the business transaction as soon as he finished with a prior customer. Brian worked with the rep from my credit union and we got through everything with no issues. Hayne then took me out to the Expedition, gave me a bottle of ice cold water and a small box of customized chocolates (a first). Hayne covered all of the aspects of the vehicle and I was on my way in less than 40 minutes. The folks at Ford Lincoln of Franklin do things the right way, the first time. They were pleasant, forthright and did exactly what we had discussed over the phone. I came away knowing I'll do business with this dealership again because of the way they conducted themselves on this transaction. Finally, I had been in contact with 9 Ford dealerships in central TN and northern AL and even one in southern IL searching for the right vehicle. Some did ok, one was unresponsive even after a test drive, and 3 met my expectations. Ford Lincoln of Franklin was the only dealership that exceeded my expectations. I also got a follow-up call from Jesse Nichols asking if I was satisfied with the way I had been treated. You easily get the feeling that service and integrity are cornerstones for this excellent Ford dealership.

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

I had been searching for a 2016 F250 Lariat, 6.2L gas with specific features. Local dealers (Springfield, IL) could not find one. Through USAA Car Buying Service, I was connected to a dealer in MO that found the truck I wanted. I drove down on Friday (98 miles one way) in my trade vehicle to work the deal. They low-balled my trade big time. Unwilling to compromise. Frustrated and irked, I drove home thinking this was not going to happen. Well, Google is your friend. Having the trucks VIN, I found that it was at Two Rivers Ford. Saturday morning I called TRF, spoke with John Qualkinbush, VERY nice and pleasant to talk with. Has that easy mid-south drawl and brotherly/fatherly manner. Sent him info on my trade and a couple of photos. Short time later he called back with an offer that was $2550 above the offer from the MO dealer. We discussed incentives, other numbers and quickly came to a deal I could be happy about. Monday morning I left the house at 4am and drove the 6 hours to Two Rivers Ford. Truck was ready, they evaluated my trade and all the numbers were exactly as we had discussed over the phone. No games, no him-haw. I already had my financing arranged through USAA and they have worked with USAA finance before so it was easy, painless and the best car buying experience I have ever had. I'm 54 years old so this is not my first rodeo in car buying, but it was, by far, the best. Kenny Fitzpatrick handled the signing and paperwork and it was also a great experience. Thank you John Q for an outstanding experience in working this deal and getting me my dream truck with no hassles. I would gladly drive 6 hours to Two Rivers Ford and John Q for another vehicle purchase.

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

Just a note to say THANK YOU for taking the time to find us a pickup to fill a need that was created when our son was in a wreck and rolled our pickup recently while out in Colorado on a business trip. We are so blessed that God saw fit to spare our son’s life and only allowed him to be bruised. You can always replace a pickup but not a son. The job you did Grant replacing our pickup sight unseen was utterly fantastic. Both Julie and I are just amazed at the quality and condition of the 2011 F-150 Lariat that you picked out and sold to us. The service, the speed, the treatment, etc. everything about the way you and the operation of the Perkins Motor Plex was nothing short of a 5 star operation. Definitely a business salesman worth recommending to anyone without hesitation - very high standards and honest. Once again, THANK YOU for our new truck! Rick & Julie

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

We leased a 2018 Sante Fe Sport on Memorial Day about 4 months ago. Just 2 weeks ago someone smashed into me on I24 going 70mph and totalled my car. Since it was a lease we did not get much back from insurance and did not even have enough to get the same car. I loved my Santa Fe and I basically walked away from the crash with minor scratches and bruises thanks to the safety features! So I went back to the dealership yesterday and told them my story and showed them the crash pictures. They went over and above to help me get into another lease with very little down and almost the exact same payment. They fed my son pizza and took great care of us!! I left there with a 2019 Santa Fe with more safety features and I only have to pay $10 more in my monthly lease payment. I love this place - Jessica, Ryan and Patrick are wonderful. I highly recommend buying here!!

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

EXCELLENT AND DEPENDABLE SERVICE! ALWAYS REPAIRED ON ONE VISIT, (no go backs for the same problem)

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Oil change was thorough,quick and reasonably priced. Service advisor took care of my needs and didn’t try to up sell me on useless extras. So different from many dealerships.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

We decided to see what kind of an offer City Auto would offer us on our BMW. We were apprehensive as we exped to be offered several thousand dollars less the the market value (we expected 30-40%). The final offer to buy our car was about $1,500 less then we would have gotten trying to sell it private party. Was very impressed with Candi and Jeremy. Sold the car and didn’t have to deal with tire kickers and haggling. Highly recomemd

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

My advisor was Bill Williamson. I say "advisor" because there was nothing "salesperson" or sales strategic about the transaction. His first objective was to ask me questions about MY needs, wants, and collective interests. He identified with the fact that I was trying to get out from under a huge deficit. Found a perfect car on the lot and worked his butt of the get me financed at the absolute lowest interest rate possible. We went through several options and offers before both settling on the one that was agreed to be the best option. In addition, Candi and Winnie were locked in and absolutely could not have made me happier. I will always give them the first opportunity at my business because I trust them.

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.