I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
The people at Ford of Dalton were very courteous and helpful. I had a great buying experience all the way from the receptionist to the sales rep and finance manager. I will certainly buy here again in the future.
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for husband to sign and made it very easy. Go see Eddie Ackerman for a great experience.
Had car service , Drop car off , the Dealer gave a ride home and was going to call when service was complete . Received call that car was ready, ask did we need a ride, to get my car and car was clean when arrived. speedy and fast service
Service Department is always friendly and aware of your cars needs. Waiting room is stocked with snacks, drinks, WiFi, TV, magazines, ect. Time frame quoted is typically accurate and if longer is needed they communicate before the initial time frame has expired.
I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
Everything went perfect, from calling the store and dan confirming the vehicle, to sending extra pictures and videos and my expectations were exceeded when I arrived, the truck and paperwork ready and out in less than an hour. Id make the 5 hour trip again in the future just to stay away from sitting in a store for 4 hours.
Ian Levandoski handled our purchase of a new 2018 Mustang over the phone which allowed us to not have to drive all the way to the dealership until the paperwork was ready. We got a fair price and when we arrived the car and paperwork were ready to sign. Everything we were promised was delivered. Definitely call Ian if you want to purchase a car. You won't be disappointed.
Ian Levandoski our sales rep was fantastic. He found the car we wanted and made the whole process so easy. He is very professional and super responsive. The management was easy to work with to iron out all details and the car was ready as well as the paperwork when we arrived to pick it up. The entire sale of negotiated over the phone saving us time driving around and we got exactly what we wanted. Highly recommend Ian and his team.
Had a great experience buying a used vehicle here. The salesman Sarge was knowledgeable and honest. Treat me with respect and never felt pressured. This is my second vehicle I have bought from them and it will not be my last.
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