Kevin Lindeman took the time to answer all our questions and was very professional. This was one of the best car buying experiences we have ever had. No pressure and gave us time to make our decision. Really appreciate that. Will definitely recommend Kevin and Raabe Ford to others.
Kevin L., Jessica A. and Joe gave outstanding help
by Cynthia Heider from Cridersville
November 5, 2018
Kevin Lindeman gathered the information I requested and did not transfer me to another person as a different Ford dealership had. He even lined up the three cars I was considering so I could compare. He took scheduled vacation time during my decision process and Jessica Armentrout capably helped me navigate the financial process. I changed a feature I had requested and Joe quickly secured a vehicle for me. When the vehicle arrived, Jessica went over it with a fine tooth comb and found a small scratch. She went out of her way to make it right. The financial person in the office was pleasant and kind. The service technician who adjusted my headlights per my request was friendly, efficient, and competent. It was not even a scheduled request. I am glad my brother recommended Kevin Lindeman at Raabe Ford!
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 6, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!
My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Mike was great to work with and kept us on top of things during the whole process. Never pushy. Adam walked us through the paperwork for financing and we left with a smile on our faces. Great bunch of people.....Great Experience all around. Will definitely return for our next car purchase.
Purchased a low mileage used truck for my son. The sales experience was fine but was told the truck went through a "thorough" service inspection. They replaced some items but almost immediately after getting home we realized another 1100 dollars was needed to make road worthy. Very easy items that should have been noticed upon an inspection. Leaking water pump, bad throttle body sensor which means no cruise control. Blown manifold gasket, leaking rear pinion seal and bad right side wheel hub.
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