In Praise of Your Service
November 6, 2018
Three years ago, an environmentally-conscious guy drove into your dealership in his Toyota Prius, attracted by the thought of buying a new 2014 Chevrolet Volt hybrid EV. It was not my first visit to a Columbus area dealership. At other places, however, I was primary greeted by salesmen who knew very little about the Volt and did little to hide their quizzical attitude about my sincere interest in environmentally-friendly vehicles. At Dave Gill Chevrolet I was greeted by a salesman who actually knew more about the Volt than I did through my prior extensive research. I was listened to and treated with great respect, even offered a lease deal better than competitors???. They took the trouble to locate the exact loaded, silver car I wanted. Then, through the skilled assistance of Wisconsin???grad Matt Ringlien, creating my three-year lease, I drove off into the sunset. After three very content years driving the Volt, I turned it in May 12th. I never had a single problem with the car. I loved the quietness and powerful torque of its electric engine, its technical sophistication -- it actually sent me monthly e-mails monitoring its condition! I am totally sold on electric cars. I will never buy another noisy, combustion engine car that frequently needs oil changes and trips to the gas station. Recently I have been working with Sales Manager, David Voss. Dave is an impressive ivy-educated MBA executive, who is a bright and simply delightful guy to work with. He listens attentively, and oddly, treats me like a VIP. Since the new Chevy Bolt I want will not be available in Ohio until September, I have decided to wait a couple of months and order a loaded 2018 Premier model in December. I???m excited - waiting will be hard! In the process of owning my Volt and working with Dave Gill Chevrolet for three years, I have come to realize that, by chance, three years ago, I drove into a very special car dealership. Dave Gill???s personnel -- in Management, Sales, Service and Finance -- are skilled and customer-friendly to an extent that should be emulated industry-wide. I recently learned that Billionaire Leslie Wexner (Founder, The Limited) bought three Chevy Volts at Dave Gill Chevrolet. He must have known how special a place it is.