My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Mike was great to work with and kept us on top of things during the whole process. Never pushy. Adam walked us through the paperwork for financing and we left with a smile on our faces. Great bunch of people.....Great Experience all around. Will definitely return for our next car purchase.
My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!
Purchased a low mileage used truck for my son. The sales experience was fine but was told the truck went through a "thorough" service inspection. They replaced some items but almost immediately after getting home we realized another 1100 dollars was needed to make road worthy. Very easy items that should have been noticed upon an inspection. Leaking water pump, bad throttle body sensor which means no cruise control. Blown manifold gasket, leaking rear pinion seal and bad right side wheel hub.
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