I just purchased a vehicle from their used car center. It took three trips from Seattle, numerous texts, and some tough conversations, but I finally got a deal with which I felt comfortable. If you are looking for the traditional used car buying experience, come to Marysville Ford, but get ready to haggle!
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
I was able to purchase a truly exceptional Golf turbo diesel! My salesman was low key & helpful in every way. When I decided to cancel an extended warranty the finance manager (Joe) was also very helpful. I was able to drive to the dealership & pick up my refund check with no difficulty. The cars that Quality Auto Center has in stock all seem to be exceptional.
I would not hesitate to recommend them to a friend!
We bought a 2013 Ford Escape from Quality Auto last week and were amazed by the no pressure, excellent service. The dealership was welcoming and comfortable. The owner came out and welcomed us before introducing us to a salesman. The "finance guy" was not hidden behind a door, but was right out with the salemen, ready to answer any questions. We had to drive nearly 100 miles to get to this dealership (well worth the drive), and there were no complaints when we kept the saleman and finance guy over an hour after closing in order to complete the purchase.
A great car buying experience! My husband and I came here to check out a Ford Explorer and we bought it without any pressure. The employees stayed after hours to complete the buying process and were very helpful. We drove away with the car of my dreams and we felt great about the process. My husband and I highly recommend this business.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
My wife and I had been eyeing trucks on the lot for months. After finally deciding to buy we went to cars.com and found a truck that we fell in love with. Just so happened to be on the same lot that we had been driving past for months. We spoke to Bob and he was beyond helpful. Price of the truck was very fair (below KBB estimate) and they gave us far more for our trade than was expected by me or my wife. After meeting several of the members of the team and seeing how friendly and down to earth they are, I will be buying from them in the future.
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
First time car shopper at Frontier Ford. After failing to make a deal on a used vehicle at another dealership Frontier had one of the models we were looking at so we figured why not give them a shot before heading South to other dealerships off I-5. Our salesman Sean was helpful and pleasant to work with. He wanted to sell us a vehicle but wasn’t pushy. The road we test drove on was a quiet little road next to the refinery. The road is perfect for testing out the vehicle in pretty much any way you need to.
We drive a hard bargain so we thought for a bit that we weren’t going to be able to make a deal. We are experienced car buyers and the negotiations weren’t as bad as a lot of places we’ve been to but there never really fun especially when your tired and hungry. Sean gave us a protein bar and waters during the process. Ultimately the dealership wanted our business and won us over on a Hail Mary. We wanted to shop local at a local dealership but aren’t willing to make a lot of concessions to do so. I feel we got a great value on the out the door price. We were offered many extras but did not purchase any so I cannot speak to that.
The only thing that triggered us was essentially being forced to purchase a vehicle tracking device called Spireon Kahu. It is similar to LoJack and the dealer stated that they install it as a security device to protect their assets and it probably lowers their insurance cost. Long story short we did not want to purchase the tech but it was already installed on the vehicle. We negotiated the price of the tech and ultimately agreed to leave it installed as the dealer stated it would cost money to remove it. Now to the fun part. The 2015 Dodge Dart we purchased is for our teenage son. Using the app for the Tech on a smartphone we can monitor where he is at and be notified if he exceeds a set speed. We chose 65mph. We can also set up an electronic perimeter as well as monitor the vehicle battery from the Kahu app. We got an insurance discount for the active tracking system and trust me you need it when insuring teenagers. I probably sound like a Kahu salesman but hindsight we have no regrets leaving the tech installed. Just make sure you ask the sales staff whether it is installed or not and whether you will be force to purchase it or if it will increase the price of the vehicle if you want it removed. It worked out for us but it may not work out for you. Thanks Frontier for helping us find our son a safe and hopefully reliable vehicle!
My salesman at the Frontier Ford dealership was very personable which made the car buying experience so much fun. I had my 11 year old son with me and even though we were there for quite some time trying to pick out my dream car, Zack kept us both enertained during the whole process. Very hospitable. I will return to Frontier Ford for any future vehicle needs.
I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
Fast and thorough service everytime! Comfortable waiting room and Paul in the service department has treated me well for years.
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