Had what I was looking for and was not too pushy about it. Everyone was very friendly and really knows what they are talking about. They were willing to negotiate and gave me a great deal! Loving my new Ford Fusion from Jim Navarre in Alma.
We went to Pauli Ford because we needed a new commuter that got good gas mileage and also had enough room for our growing family. We worked with Paul Phillips who was great. I???ve bought a lot of cars over the years and he???s one of the few that I didn???t feel was trying to either hustle me through the process or push me into something. He listened to our needs and worked with us to get us into a new Fusion which we???re thrilled with! Brian Corbin who closed our deal was also great to work with and explained all our options on that end to make sure we got exactly what we needed. We also dealt with Tricia who helped us get our old lease closed out and even met Brian Pauli himself who took time to talk with us and make sure we were satisfied. Overall a great experience. We???ll be going back in a few months to trade my wife???s car in as well!
Our experience with Will at Pauli Ford was very pleasant. He made sure we were well taken care of and worked with us on pricing and making sure the vehicle met our specifications. He was also very kind and understanding when we were an hour late to our appointment due to a small accident on the way. He also took the time to show us how all the options and settings worked. Thanks Pauli Ford and Will.
We recently had a 2016 Ford Edge that ended up qualifying for the Ford Buy Back Program. It was a long process. The owner and sales staff were kind and patient with us during this stressful time. We bought a new 2018 Ford Edge at the end of the Buy Back process. We would not hesitate to recommend Pauli Ford Sales and Service to anyone. This dealership stands behind their service work. We always find them honest and courteous.
Never had a problem they could not fix. Always willing to give rides back and forth, and if my car is in the shop a while, then loaner cars are available. They care about doing a great job, and everyone is upbeat, and friendly.
Brad was. Great made the process of buying a car painless. He was uber professional and made us very comfortable outstanding. Chris in financing was great and got us 1.99% on the car. I was not a stranger after the purchase. Will be a repeat customer based. Non my 5 star service
Time for 30K check up, oil change and tire rotation
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