Every member of the staff there went out of their way to make the car buying experience a smooth, seamless and honest transaction!! Highly recommend them wherever you live!
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Women sometimes are looked upon as not knowing much about cars. But at Kenny Ross Ford, I was respected, treated like royalty and felt as if i knew what i was talking about. Jim is an absolute Jem of a salesman, and took his time ; as with a woman i tend to talk more then men. I was at ease and never pressured. Everyone there was kind, knowledgeable and willing to take the time to explain whatever i asked of them. I am grateful and am looking forward of having an on going relationship with this dealership. i am very happy and excited about my brand new vehicle that i just drove home with a heated stearing wheel, as women get cold hands, but have a warm heart to compensate. Thank you Jim for all your hard work to make me happy.
Best buy for the money.
by L G Canton from Canton,Ga
January 8, 2019
It fits all our needs. We use it to travel and it is great on the road. The gas mileage is what was shown on the window sticker. HWY 28 City 24 I'm pleased with the mileage.
From the main man, Ben Simon, to Rich in service and my personal
mechanic, Barry Smith, I received quick and excellent service on my
first service on the new Edge, even without an appointment.
Thanks to all...
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
Me and my wife came to dealership to see what they had to offer and what would work for us. Our salesman Steve wine from the beginning made the car buying experience and enjoyable one. He made it a point to see what we wanted and never tried to persuade us into something we didn???t want or need. I would recommend anyone to go see Steve for any car purchase.
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
Came in with a tiny budget, and a plan to take full advantage of a ridiculous amount of incentives that Ford offered. Steve Wine and the rest didn't try to shove anything, understanding my situation even though the factory incentives completely undercut them. Good people, and one of the best purchases I have ever made.
One of the best cars I ever owned.
by mwells from Newaygo
January 10, 2019
Very happy with the preformance and all the features that the Escape has. plenty of power with the 2.0 ecoboost engine also love the heated seats and heated steering wheel.
I recently purchased a used car from Kenny Ross Ford. I experienced NO pushy sales pitches or efforts at intimidation toward purchasing from any of the staff (we interacted with 3 employees). My sales person was Steve, who I found to be kind and easy to work with. I was given the time and space to consider my options when needed. In meeting with Wendy, the financial consultant, I felt respected when I was not inclined toward warranty options. I like my car and would definitely consider returning to this dealership in the future.
good value for the money
by bob and jo from brantford,ontario
January 10, 2019
the car is very easy to get in and out of, good all around view, pano roof is really nice on warm days,great fuel economy . really a joy to drive feel very secure.
Nice experience. We bought new Encore from Bob Sekora. He listened to what we had to say and accurately presented and reviewed what was available from stock and available within a day or two. Everything up-front. No suddenly appearing costs, surcharges or pressure and he made sure we felt comfortable with the car before leaving the dealership.
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