Nicole Ballanger was patient with me and wife late black friday. We did not feel pressured and paid a fair price for our new vehicle and trade in. She gave us space and let us drive the vehicles alone
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
JT and Vince were extremely helpful! They made sure all my needs were met and got me into the vehicle i wanted at my price range! I couldn't be happier!
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
Although I did not end up purchasing a vehicle from Mark, it was only because the timing did not work out. I was looking for a very specific vehicle and Mark was in constant contact with me about it. His level of customer service is hard to find. If you are in the market for a used vehicle, I would highly recommend giving 2010 Auto Sales a shot. You won't regret it.
good value for the money
by bob and jo from brantford,ontario
January 10, 2019
the car is very easy to get in and out of, good all around view, pano roof is really nice on warm days,great fuel economy . really a joy to drive feel very secure.
Troy and the whole crew in the service department are excellent. They go out of their way to make certain that everything is done correctly and they are very conscientious about cost to the customer.
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Troy made this experience wonderful and easy. I am so glad I chose to work with them for my car needs. AMAZING people!! Thank you so much Metro Ford!!!
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
I had an appointment for an oil change and it took over an hour and a half. I realize this isn't a jiffy lube but an appointment is an appointment.Won't be bringing it back service at that dealer in the future.
I have been doing business with metro ford sense 2000 when I bought my first new F150. Then a 2004 F150, 2009 F150 and a 2014 F150 and now a 2018 Edge sel. Metro has always met my needs , and I highly recommend Metro Ford.
The sales associate went out of his way to find the right vehicle in my preferred price range. Was very pleased with the experience overall.
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