I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for husband to sign and made it very easy. Go see Eddie Ackerman for a great experience.
I came in to get a new truck knowing what I wanted to buy I came in and saw Eddie Ackerman. I told him what u wanted drove 4 different cars and trucks. Told him what I wanted again down to the color. He found it and I changed my mind on the color he found that. Then again I said a different color. Yes I am a hard person to deal with. So after going back to the color black he went back and had to find one again cause they sell fast So he found it. Then I told him what price I wanted and he made it happen. He want tell you that you are number one but he shows you! He is great.....please tell him I said thank you!
The salesperson was very knowledgeable and business like. He seems to know what he is doing and talking about. We felt like we got a good deal on the truck. Everyone we dealt with was very friendly. We would go back again.
Good vehicle, nice cleaning and prep. Eddie worked to keep us happy. I don't like big dealerships and their tactics, but Eddie worked hard to keep me from walking. I felt the price and the car was right.
Samantha and Dani at Vehicles Direct Of Cleveland we’re a pleasure to work with and we’re very patient. They answered all my questions and we’re not pushy at all. The car was in great shape and we feel we got a great deal. My wife and I will definitely recommend this dealer to anyone and will look here 1st when we are in the market again
I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two.
Fred impressed me, and from a mild interest in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah!
Great overall experience.
Weve been Toyota customers for several years but was impressed with the Ford options
So we decided to check them out. The salesman Ryan Bloom was helpful but not pressuring and very knowledgeable of the product. While making the purchase, the business office was quick and efficient. We may have spent 15 minutes finalizing the purchase where it took two hours on a previous Toyota purchase. Ryan fully explained the service department and introduced us to the vehicle options and how to set them up.
So long as the Escape holds up to our expectations, well return to Mize Ford on our next purchase.
Excellent Service and available appointment time. Very nice service people and clean waiting area. I liked getting the review of all of the findings (or no findings on my service) and the service man explained that my car is in goo working order.
Great service and price, but no expected call back
by David Clapp from Hixson, TN
April 25, 2018
I brought in my car for a scheduled oil change and to check out a new rotational noise. Everything noted in my original request for the appointment was on the service computer when I arrived and all was addressed. The rotational noise took a while to sort out so I was expecting a larger than normal labor cost, but the total was discounted on the final bill.
As it took the rest of the service day to determine the cause was a feathering on one front tire (Michelin), I was unable to do more than determine the cause of the noise that afternoon, and researched possible remedies on the Michelin site at home. A service consultant there recommended that your department call them for the possible issuance of a warranty-covered credit and I was told, when I picked up the car, that Zach would do so and get back to me on Monday. However, I have received no call back as of this morning (Wednesday).
I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
Friendly and very helpful. Treating me very well. Listening to what I had to say and needed. Gave me a great deal and close it easily.
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