I wanted a Ford because I drive an Explorer for work. I bought the Escape thinking it would handle as well and be as smooth. Instead, the engine is loud when accelerating and the fuel efficiency is poor. I'm filling up every 3 days just to commute to work. I was completely disappointed in my purchase.
Roman Guiterrez was the most helpful and courteous car salesman I???ve ever met, as was the finance manager! Roman listened to what I wanted from beginning to end, not about what he wanted! That???s rare in the modern era of auto buying! That idea will carry him far in his career and I will tell everyone I know to buy from him! My brother will be visiting him next! Keep up the good work!!!
2018 Ford Escape
by Sarah H from Cedar Springs, MI
January 27, 2019
Very impressed so far. Finally drove on some bad roads and the 4wd is really good. Engine has lots of power. Overall car drives very nice. It is the Titanium model which has a lot of features!
Gotta love the way this feels, nice easy cruiser, or snap into your seat takeoff, have had vehicle Serviced under warranty several times now at Portland Cadillac, service has always been exceptional
by Jrob. from Salem Indiana
January 24, 2019
This is our third Escape and by far the best one yet! We love the power of the 2.0 Ecoboost, very impressive. The interior is very comfortable and we'll thought out. The ride is good and interior noise is very quiet. We highly recommend this SUV to anyone. We have always bought Ford products and put hundreds of thousands of miles on them without any issues (our entire family now drive Ford) and expect this one to be the same. Overall: Awesome vehicle!
My experience with Mike Bishop was awesome. After being turned down at 3 places , I was recommended to see him . He got me the SUV I wanted the same day . I’m trying to contact him for 5 other family members that wants new vehicles. When I called for him , I was told he no longer works there . Mike is the best salesman I ever had . After getting my car , out of his own pocket, he treated me and my family to dinner as a token of his appreciation for our business. I trust Mike Bishop and only him , not saying that no one else there is bad .... but Mike worked with me and my so so credit and got me what I wanted . I would recommend him , which I have , to anyone I know looking for a vehicle. Thank you .... Ms . Debra Walker ....
Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
First New Car Purchase
by Linwood from DALLAS, TX
January 27, 2019
I was looking to purchase a used vehicle but after test driving the Escape, I decided to get it. The main reason was the gas savings for me and the nice color.
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
First new car in a long time. We love it
by fran10 from New England
January 26, 2019
Good visibility, great light features. Didn't purchase one with power lift gate. Rear access is difficult because it goes up so high and is very heavy to close.
Major repairs to brakes, spindles, cracked boots, steering unit plus replacement of filters, oil change and wheel alignment done satisfactorily on 13 year old vehicle. Had to recently return twice to fix thumping in rear brakes. Replacement rear rotor surfaces were grooved and found to be the problem. Finally remedied. The repair facility isn't the least expensive but their service and repairs are reliable. Use them for both my Explorers.
Completely surprised me
by msdwallace from Kansas City, Kansas
January 26, 2019
I hadn't planned to get this vehicle, but it was a great deal and great warranty. I've become fond of it, it's a great ride, good on gas, and does well in the winter snow. Lots of room and storage. I'm definitely Happy.
I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
You Had Me at 4WD
by Tom207 from Portland, Maine
January 29, 2019
This is my fourth Escape. I cannot say enough about the reliability, safety features, and the ease of learning it’s technology aspects. The Escape has safely gotten me through many Maine winters.
My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
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