Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Best service dept I have ever worked with. Dealt with Nate Kulland and also S Troyer. Work done sooner than expected. Clean waiting area, friendly staff, all questions answered and work done in timely manner.
Dropped my car off for service on my "new" used Ford Escape. James, my service adviser, met me at my car. My car was done quickly and when I went to pick it up, James let me know what they did to the car and let me know that everything looked good. He walked me into the building to the payment desk and I paid and was on my way! Nice, friendly service.
service staff has always been attentive and through in their work Interaction with staff folks has always been friendly and professional Office reception are is clean and inviting (coffee is too strong for me) Lounge area is comfortable Friut is a nixe touch.
came in to get a used truck, couldn't find what I was looking for. ending up buying a new 2018 F350 with all the extras I needed and then some. Ron was an exceptional salesman who took the time i needed and answered all my questions. I got more for my trade than I thought I would, and with rebates and Landmark discounts I did not spend any more than I was planning on for a used truck. over all great experience from drive up, test drive, negotiations, paper work(thanks Aaron) and delivery. thank you to all Hank
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
Nick Barnes provided great service and showed enthusiasm. He was helpful from the beginning and followed up afterwards. Buying a new car can be overwhelming but everything went smooth and quick. Thanks, Jeff H.
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
I???ve come to expect great service at Courtesy Ford in Portland and my recent experience buying a previously owned Fusion was no exception. I and my daughter, for whom I was co-signing for the purchase were treated with the greatest respect by everyone we dealt with. I will always return to Courtesy Ford for my autos and trucks.
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
Quick, easy, convenient, and the waiting room was comfortable. I enjoyed the water fridge for the guests it was a nice touch.
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