Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
excellent customer service, and attention to details.
Exceeded our expectations.
Special mention to Mr. Hallstrom at the Service Dept, who provided guidance, and made sure all issues were addressed. I m very satisfied with the service.
Josh promised me that I would get an equal or better deal than any other dealership. I was skeptical, but as it turned out, he told me the truth. Brian was a really nice guy, and a pleasure to deal with.
He really knew what he was talking about. He answered all our questions, and explained all the high tech features in the Edge. It'ts really an amazing vehicle. Kudos to both of them!!
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
All people working at Gus Machado Hialeah are very educated, treat every customer with respect and consideration. Facility is always clean and organized. Vehicle service is excellent. The small cafeteria shop has the best Cuban coffee in town. From the moment you arrive it is a wonderful experience.
If you want to have a fast service, just and without deceit, request Jesus Linares, you will not regret it!
Si quieres tener un servicio rápido, justo y sin engaños, solicita a Jesús Linares, ¡no te arrepentirás!
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