The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
by Drake from Phoenix AZ
May 9, 2019
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
I highly recommend merchants if your looking to buy a new or used vehicle. They have great customer service. Kevin was determined to find us a vehicle that met our needs and did just that!
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Rodney was great! I went in knowing what I wanted to look at and what I thought would work for me. He wasn't pushy or aggressive. The whole experience from start to finish was good and I appreciate how smoothly it all went. I would definitely refer Rodney to anyone. Thank you for all of your help.
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
Rod made buying a car effortless for me as a customer. Everything was prepared in a quick and orderly fashion. I was in my new car within a couple hours verses all day like other dealers which was much appreciated. Really appreciate his do diligence in making me comfortable and feel like a priority through the whole process. Thank you ever so much!!!!!!
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
Rodney was a great sales person. He helped us get into a newer vehicle with low miles. He never hounded us about the sale. When we went in to buy Steve and Rodney worked great as a team and we were done in less than an hour. I love my new car! Thanks Merchants Auto
by Happy from Northumberland, pa
March 21, 2019
Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,
I was in the market for a new truck, and John found the exact model I wanted in stock. He was generous with his time in the sales process. Gene explained the financial and warranty details to me with complete transparency—even adding a few benefits and inside advice that added value to my purchase. The Toyota Tundra is solid, tight, hefty, peppy, and strong as nails.
Best car for the price
by Babbsy from Downingtown, Pa
March 6, 2019
This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
by Dennis from HORTONVILLE
February 17, 2019
It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
The vehicle has met all my expectations.
by Betsy from Epsom, NH
March 6, 2019
The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.
My son and me went to Autofair ford of haverhill and where greeted by Glen Davis he was extremely helpfull and knowledgable and was a great help in finding and helping us find a used car for my son once purchased he was great help and finishing all paperwork and purchasing of the car me and esp my son was extrememly happy and greatly appriceate all of glen davis help and would recommend him to anyone looking for a great salesperson at autofair ford of haverhill..
Ford Free Star
by cdonald from Fairfield, Ca
February 28, 2019
the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.
After having a horrible experience at Rodman Ford in Foxboro we went in a little wary to say the least. But, even though we came late on Sunday afternoon a couple hours before closing, we were greeted by the Sales Manager Stephen who answered our questions and introduced us to Anthony. Anthony showed us a truck we loved and he and Stephen worked with us on pricing to get us in our budget range, including throwing in labor for running boards and a bed liner. They didn't push too hard, and they left us alone a few times so we could discuss without them in earshot. Then the financing people walked us through everything and answered my million questions (still wary from the Foxboro experience), staying past closing time. We pick up the new truck tomorrow and we couldn't be happier!
Like new, low miles, under warranty
by DaddyJay from Palm Beach Gardens, Florida
February 25, 2019
Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages
Customer service and technical work was excellent.
Good car so far
by batmen from Reynoldsburg
February 13, 2019
This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability.
The test of time will show us how long this car will last. Duh!
Went in to see a truck they had advertised but discovered it wasn’t what I wanted. They found the exact vehicle I wanted and had it ready for me the next morning. Outstanding!
by BuddMan319 from Largo, FL
February 12, 2019
Love this Truck. It is up high like a regular truck, but it drives like a small car. It has plenty of room front and back, and when the back seats are down it has a huge cargo area to haul just about anything I’d need.
MICHAEL WAS AMAZING HELPED ME GET EVERYTHING I NEEDED AND WAS ACCOMIDATING, KIND AND ALL AROUND EVERYONE MADE ME FEEL LIKE PAET OF THE MERCHANTS FAMILY.
by Sara from Coldwater, Mi
February 9, 2019
Love the leather seats, so comfortable also love that they are heated! It has so many more features that I didn't have before I love the climate control. It handles very well in the bad weather.
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