Bobby Komisarski was extremely professional, helpful, and is a credit to your organization. He took immediate care of a problem I had with my Ford 2017 Escape tire that had a nail embedded in it. I was going to drive back to Ohio for the holidays and he took mien on a full schedule first thing in the morning after Thanksgiving. He did whatever he could to satisfy my need. He is a benefit to Ford and I would highly recommend him to anyone!
Brandon made the entire experience great!!! From the initial call back, drop off and pick up. The sunroof would not close completely and Brandon got us in immediately and had it fixed in a day. Very professional service. Thanks Brandon!!!
Eric was great from the moment we walked on the lot until the finish of our transaction. Easy to deal with and no stress at all! The whole experience with everyone in the dealership was one I hope is duplicated the next time we buy. We will be back!
My second service visit. Brandon was attentive to my needs and addressed each of them fully once the work was completed. Slowly but surely my confidence in Ford Service Departments is being restored by Fort Mill Ford after a series of nightmares with two other Charlotte area Ford dealers since purchasing this vehicle 18 months ago.
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
I've brought my car here for service twice and had a good experience both times. Most recently, my service advisor was Liza Rodriguez. She was really easy to work with and was very good about keeping me updated throughout the process.
Greg Jordan was awesome to work with from start to finish. He kept us up to date on the arrival of our vehicle and showed us the features of the car in detail. He went above and beyond to be sure we were satisfied.
We've been shopping for a new vehicle for weeks. It has been incredibly frustrating. From the moment we walked into the dealership we felt at ease. We were warmly welcomed and felt no stress nor pressure from Shea White. Everyone we met was very friendly and helpful.
Tyler was great to work with at Felix Sabates Ford. He was very knowledgeable, very friendly, very patient, and very helpful through the entire process. He explained everything to us and we really enjoyed working with him. We will definitely be back to work with Tyler in the future.
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