In November of 2014, I drove onto the lot looking to trade my gas guzzling 4x4 Nissan Xterra in for a new Focus. My salesman was overly eager to help me in getting into my new Focus for the right price and he was a huge help. The staff are nice and are willing to help you in any situation. Service center is great, takes a little long for an oil change, but at least I know they're doing it right. I would definitely recommend these people if your in the market for a new Ford.
William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
I purchased a vehicle from Friendly before and used them again because of their friendly and honest dealings. They were just as friendly and honest with my recent purchase as they were the first time. Thank you again for your honest pricing and dealings.
Ask for Stanley as your salesman. He listens very close and delivers! Sammy takes the pain out of financing details. Jose makes certain it all happens to your satisfaction. Friendly Ford truly is friendly!
Guys, Make sure to ask for Danny and Tilman when you want to look for a car. They help me pick out a new 2018 Ford Explorer Limited . My wife and I love this car so much. I would recommend more people to shop here.
I was contacted via letter a few days ago that my truck had a safety recall notice. I called Baytown Ford and scheduled the repair. Destiny Morgan was the service advisor that handled my repair. She did an excellent job of getting the truck repaired ahead of schedule. She kept me informed of the process throughout and promptly got me checked out when I came to pick up the truck.
This dealership is the most honest dealership I have ever been to! No sales tactics and no pressured sales. My niece purchased her 2017 Chrysler 200 here in Feb from Jason Roberts and recently I got the opportunity to work with him again on the purchase of my 2017 Jeep Patriot. After both deals I did not immediately feel buyers remorse as I felt with my other vehicles. I felt like I got a great deal and was treated fairly. I recommend them to everyone looking for a new/used vehicle especially first time buyers. They put the customers well being before the sale. I can't thank the team enough!!! I will be back again for my next vehicle.
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