This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
Every member of the staff there went out of their way to make the car buying experience a smooth, seamless and honest transaction!! Highly recommend them wherever you live!
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
Women sometimes are looked upon as not knowing much about cars. But at Kenny Ross Ford, I was respected, treated like royalty and felt as if i knew what i was talking about. Jim is an absolute Jem of a salesman, and took his time ; as with a woman i tend to talk more then men. I was at ease and never pressured. Everyone there was kind, knowledgeable and willing to take the time to explain whatever i asked of them. I am grateful and am looking forward of having an on going relationship with this dealership. i am very happy and excited about my brand new vehicle that i just drove home with a heated stearing wheel, as women get cold hands, but have a warm heart to compensate. Thank you Jim for all your hard work to make me happy.
One of the best cars I ever owned.
by mwells from Newaygo
January 10, 2019
Very happy with the preformance and all the features that the Escape has. plenty of power with the 2.0 ecoboost engine also love the heated seats and heated steering wheel.
From the main man, Ben Simon, to Rich in service and my personal
mechanic, Barry Smith, I received quick and excellent service on my
first service on the new Edge, even without an appointment.
Thanks to all...
Value, quality for the cost.
by Pearlqueen18 from Brampton ON
January 10, 2019
Nice design for a practical, reliable, affordable vehicle.
Find average Ford product can last with minimal maintenance to 6 years.
Would recommend the Escape for those who like a mid-size SUV.
Went for my vehichle's first inspection....made appointment on line, was assigned to a specific mechanic. Day of appt. had all of my information, the mechanic was very nice. He asked if I was waiting, needed dropped somewhere or if picking up at later time. I advised him that my daughter was able to meet me there, so I would be leaving to go out to lunch. He took my number and said would call when complete.
It seemed like no time and he called to let me know that everything was completed and to pick up whenever I was ready. When I picked up vehicle it was not only finished, but had it washed and ready to go!
Very happy with the quick, friendly service and will definitely go back again for any future needs!
good value for the money
by bob and jo from brantford,ontario
January 10, 2019
the car is very easy to get in and out of, good all around view, pano roof is really nice on warm days,great fuel economy . really a joy to drive feel very secure.
We are very pleased that we made the drive to North East Locaters. Pleasant Staff who actually care about what you have to say and help you with your vehicle needs.
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
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