Went on a Saturday to look at a car guy said can't help me, went back Monday with my dad and a print out another guy helped. The car had a taillight out. Asked if they would replace it they wouldn't. Said it is as is . All in all it was ok
The staff at Byers made purchasing a used car easy and efficient. Their online ad on Cars.com was accurate and thorough and the transaction went seamlessly. Thanks to everyone there for a very positive experience! Definitely one of the best of many cars I've purchased over the years.
We recently purchased a used Toyota Highlander from Byers Ford and had a very good experience. Josh was very helpful throughout the whole buying process and everyone was very nice and there were no pushy sales people here at all. The price was very reasonable and the car was in excellent condition. The detailing on it was so good that it almost looked brand new and several people have asked me if it was a new model. We drove from out of state and I had been in communication with other dealers closer to home and found them to be annoying, sending numerous emails and texts and calls but this was not the case at Byers. Our dealings were professional and timely. They knew we wanted to drive back to Kansas and they did their best to speed the process along so we could be on our way. My husband always dreads buying cars but this was the easiest experience we have had in awhile. We really appreciated the fact that we didn’t have to haggle.
My only complaint was that the vehicle was advertised as a higher grade model than it actually was and I was quite disappointed as it was really what I was looking for which is why we drove so far to get it. We went ahead and purchased because it was a good car and it was a fair price, even for the lower model grade. The extended warranty is good and covers just about everything- we probably paid more for that than we should have and hopefully we won’t need it but our experience generally has been that they are worth the cost so we felt inclined to purchase it.
It was far away, but I would be willing to make the drive and buy from these guys again.
I spoke with the General Manager prior to coming into the dealership. I told him I did not have a lot of time to spend at the dealership and asked for help getting in and out. He put me in touch with a salesman who listened to my needs and picked an Explorer that matched what I was looking for. The car was waiting for me when I arrived and it was perfect.
I went back the next day to make the purchase and they had everything ready. It was the easiest car purchase I have ever made. The staff was friendly and did not pressure me at all. They were knowledgeable about the car, financing options and warranty coverage options.
My wife has bought from Byers before and I have been impressed with the personal touch they provide before and after the sale. I would definitely recommend Byers Ford to my friends and family.
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
I just bought a brand new 2018 f150 from Jay at Bob Chapman. Everyone was extremely helpful in the buying process. I wanted a few additional things added to the truck and we had everything done the next day for me to drive home. Awesome experience, not pushy salesmen and worked everything into my schedule. I’ll definitely be back
We had a fantastic buying experience at Bob Chapman Ford! Brian was wonderful to work with, as well as Jody and Jason. They put their clients first and use open communication throughout the process. We highly recommend this dealer for your car/truck needs!
I have dealt with Bob Chapman for about 30 years now and have always had a great experience. Chris(Salesman) was great to work with as well as Jody(Sales Manager). They were not pushy and we got a great deal on our vehicle. Jsaon(Finance) was also great to work with and completed the paperwork quickly. Thank you Joe Chapman for running a great and honest car dealership.
On our way from Columbus to Michigan and had a tire losing air. Pulled in there and they plugged our tire very quickly. Thanks Wagner. Westerville Ohi
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