I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
You Had Me at 4WD
by Tom207 from Portland, Maine
January 29, 2019
This is my fourth Escape. I cannot say enough about the reliability, safety features, and the ease of learning it’s technology aspects. The Escape has safely gotten me through many Maine winters.
After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
My first NEW car
by Dana from Regina, Saskatchewan
January 29, 2019
perfect for me, great size, love the look of it. have had many compliments. I live in Canada and it gets really cold here, so the seat warmers come in really handy. :)
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
2018 Ford Escape
by Sarah H from Cedar Springs, MI
January 27, 2019
Very impressed so far. Finally drove on some bad roads and the 4wd is really good. Engine has lots of power. Overall car drives very nice. It is the Titanium model which has a lot of features!
Paul Sanchez in sales went above and beyond to provide quality customer service. Very helpful, available and responsive. Will be returning in future for business.
Poor on fuel efficiency and loud engine
by jmary from New york, NY
January 27, 2019
I wanted a Ford because I drive an Explorer for work. I bought the Escape thinking it would handle as well and be as smooth. Instead, the engine is loud when accelerating and the fuel efficiency is poor. I'm filling up every 3 days just to commute to work. I was completely disappointed in my purchase.
All I can say is outstanding from start to finish thank you to my salesman Matthew, he had gone above and beyond to make this the best experience ever
Completely surprised me
by msdwallace from Kansas City, Kansas
January 26, 2019
I hadn't planned to get this vehicle, but it was a great deal and great warranty. I've become fond of it, it's a great ride, good on gas, and does well in the winter snow. Lots of room and storage. I'm definitely Happy.
Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!
First new car in a long time. We love it
by fran10 from New England
January 26, 2019
Good visibility, great light features. Didn't purchase one with power lift gate. Rear access is difficult because it goes up so high and is very heavy to close.
Knowledgeable sales rep. Got us just the vehicle needed/ wanted. Perfect replacement for vehicle damaged in accident. No pressure. No hassles.
Replacement vehicle purchased was in great condition, clean, low mileage. Cost was right in the price range we expected.
Love my new Escape!!
by Janelle from Sheridan
January 25, 2019
This SUV is great for getting around on our winter conditions. The gas mileage is very affordable so I drive this most of the time and drive my F-150 when I need to.
This was my first time buying a vehicle.Myles has great customer service, he made the buying process very easy! Would definitely recommend him to friends and family.
by Jrob. from Salem Indiana
January 24, 2019
This is our third Escape and by far the best one yet! We love the power of the 2.0 Ecoboost, very impressive. The interior is very comfortable and we'll thought out. The ride is good and interior noise is very quiet. We highly recommend this SUV to anyone. We have always bought Ford products and put hundreds of thousands of miles on them without any issues (our entire family now drive Ford) and expect this one to be the same. Overall: Awesome vehicle!
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
*2018 Impala purchased 7/24/18 By Mr&Mrs Kryszczuk
by Jeffrey Kryszczuk from Grand Island, New York 14072
July 26, 2018
4.7 (268 reviews)
This is the 4th new vehicle I have purchased in 12 years from Jim Czajka, The three previous (last 11/17) of the vehicles were for me, this one was for my wife, I recommended Jim to my wife Kristin because of his experience and no pressure attitude. He is caring and easy to talk to and goes out of his way for the customer. Jim works with you and will accommodate to your schedule and wants to make sure you (we) had a good experience. We love our Impala. I would go back to Jim for my next car or truck and would recommend him to friends and family. He is Excellent !!!!!!!!!!!!!
We don't consider any other dealerships when it's time for a new vehicle. We have been dealing with Basil for over 10 years now & always get excellent service from their staff. They are reliable & attentive to our needs.
A no pressure sales,great selection of used vehicles an very friendly. I would by another vehicle from Richard again thanks.Execelant quality used vehicle's.So if your looking for a vehicle get down there
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
I had a noise in my car when I started up and was concerned about it as I'm leaving town. My vehicle was totally checked out and they were just terrific! Theresa is the best!!
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