This dealership has a large inventory to chose from, the salesmen I had was great. There was no pressure or sales pitches to buy that moment. I was looking at three different trucks, got to test drive all of them and left with all the information I needed to make a decision over the weekend.
salesmen are salesmen.... I do so hate the process all dealers have in place with the sales boy running back and forth to daddy to make a sale....it makes for a very impersonal process .... And once done its " oh you have to deal with the service department .... I never met anyone in the service department when I bought my truck?????? Perhaps introduce the service manager to the client during or after the sale to say "Hey, from this point I (sales team) will have you deal with (insert service a mangers name/introduce) going forward and if you have any questions or needs this is the person that will lead us (this company) in helping you !
PS - my one call to your service team was pleasant and helpful, but would have been nice to know these folks first
Was hesitant about going back to burritts. Had been there years ago and it was not a good experience. The place has totally changed now for the better. New management, new salesman, the building has been updated and has also added a lot more services. The salesman were very professional and not pushy. Found exactly what I wanted in a truck and didn’t ask me to go look at a more expensive model. Business manager there was also great. Did not low ball me on my trade in. All around great experience.
I’m not one to write reviews, but I am so impressed with the fucillos ford service department in Adams that I had to say something. They’re the most caring group of people & they went above and beyond their job to help me. I can’t begin to explain my gratitude towards them. If you have any problems with your vehicle, this is the place to go!
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