The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
We would recommend Prescott Brothers Ford dealership! We would buy from them again. We also have had our truck repaired by them and was treated very good. Talked to two salesmen, Rob and Jason. Both seem like hard working guys that want to help match you to the right vehicle.
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
I have already recommended you to a friend of mine. I have been to dozens of car dealerships and you are one of two that I didn't get the high pressure and the "No you want this auto, not that" at a higher price than I had in mind type scenario. You all worked with me and that was cool.
I was suspicious of the battery when the car was completely dead, and charging and jumping didn't help, but wasn't sure if something else in the electrical system might be involved. I had the car towed to Manley's Wednesday afternoon, they had a maintenance slot open on Friday afternoon, but the service department called at 9:00 Thursday morning and said it was done! Now that's great service! Thanks so much!
These sales people (Bob especially) were very friendly and knowledgeable. I have met so many sales people that aren't even knowledgeable about their own products, let alone why theirs is better then their competitors. Valerie, Kevin and Steve were very nice and helpful too. I don't know that they would deal with everyone over the internet/email. But having 3 month old twins, it was not convenient to sit at a dealership for hours to buy a car. We made a couple visits with the boys in tow, deciding which truck exactly we wanted. And start initial paperwork. Solved few details via emails back and forth. Then went in to sign paperwork.
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
Thank you for a great overall experience! We bought a new Hyundai Tucson and Jenn, Tom and Brian were all professional, personable and helpful! We love our new car and would recommend Brian Bemis to anyone.
After looking at cars for about 6 months, I stopped in to Prescott just to drive a Fusion, as it was my last car in the list of "comparison cars." Jason was extremely helpful and didn't pressure me at all throughout the day. He also knew I had been previously talking to Jesse, and didn't mind at all that I was asking for his help while Jesse was on vacation.
Jason and Jesse did a great job helping me throughout the experience. After purchasing my car they did everything to make sure I was happy with my purchase, even calling someone in to detail it 2 weeks after my purchase! My family shops at Prescott, and they've won me over, too!
We had fantastic service from Moe Thomas who really helped us with our needs/wants in picking out my little Pearl of a,Ford Escape that was a used gem. He was kind, caring, fun and made our buying so helpful and enjoyable. Also, Brian Shewalter really helped meet our needs for financing and payments to make it affordable. Thanks Guys!
Jose Malanardo and Tony Milus were helpful, respectful, and a pleasure to do business with. If you hate the mind games, insulting trade-in offers and long hours in the dealership...go to Mendota Ford! I drove an hour to get there from Plainfield and it was WORTH it!!
I recently had my 1999 Ford F250 winterized and serviced at Brian Bemis Ford in Sycamore Illinois. My truck is like brand new and its all because Jake Johnson and his staff. Thank you Jake keep up the good work
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