2018 Ford Escape for Sale in Traverse City, MI

The entire buying process was conduct with total professionalism. I got a great price. I'm an out-of-state buyer.

Very pleased with my new Ford Focus. Love the modern features, the smooth drive, good gas mileage and the hot pepper color. It was a good choice.

This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.

Cody was our sales person and laughed right along with us around every turn and bend through the process. The rest of the team we encountered were just as great. For a time that can be pretty exciting yet stressful they all attempted to make it the least stressfull they could. Cody and the rest of the team were very accomidating when our minds changed or found ourselves in over our heads...and best of all...no pressure to buy something we couldn't afford just to make a sale. If we said it was beyond our budget they worked with us to find something we were going to be happy with that was within our budget. Great Job guys!!!

Aaron did an amazing job helping with my new car! Informative, fast and great service!!! Everything went really smooth! He did all the work for me! It took no time!!!

Scott Hathaway was my sales person, he did a wonderful job helping me buy my first vehicle. He explained everything to me to help me understand the process. Very happy with my experience!

My salesman Johnny Tofo was excellent right from the start . He helped me get all the rebates that were out there and get the best rate when it came to the financing. If anyone is looking to buy a Kia they need to contact Johnny at FX Capara.

I just wanted to thank and recommend Salesman Paul Barnes who is professional, kind, and worked hard to get me a great deal on my new Kia Sportage. I???ve worked in the business as a Sales Manager and knew I was upside down on my trade. I know how he makes his money and rather him shrug me off for something that appears to be an easier sale, Paul worked hard and stuck with me to get me at a fair price. I will be buying vehicles from him as long as he is in the business.

Chris was great to deal with in purchasing a new truck. He was extremely helpful through the entire process, and I always felt like I was receiving his direct and undivided attention when dealing with him. There was no pressure, no hidden fees or surprises. Chris gave me his personal number so that I could reach him directly and was always prompt in answering my questions. The entire experience was simple and easy, and I left with a fantastic truck that I???m very happy with. I would highly recommend anyone in the market for a new vehicle go see them.

When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.

Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.

Mike at the service desk is excellent! only promises what he can deliver. if he tells you your car will be ready in 1 hour it will be. I find the prices for service fair & comparable to other facilities.

Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.

Izze was friendly, knowledgeble and helpful! He always takes good care of me and good care of my car from the moment we drive up to the moment he hands me the keys!!

VERY HAPPY NO PRESSURE SALES,MAINTENANCE AND PARTS DEPARTMENT VERY PLEASED,EVERYTHING I ASKED FOR WAS COMPLETED PLUS MORE, THANK YOU TO EVERYONE AT GRAND COULEE JESS FORD AND HAPPY HOLIDAYS FROM JOHN AND LINDA.

Repairs to the exterior hood release mechanism were done in a timely manner. The problem was small, but Eric in the service department gave the problem his full attention. We were also pleased that the bill was so reasonable.

Best car buying experience I’ve ever had. Completely went beyond my expectations.

I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.

Tony is a true believer in Subaru cars or else he fooled me. He spent 4 hours with me informing my questions, being patient as I decided, and educating me on my choice....my kind of sales person! This is my 3rd Subaru, starting in l988. I always get more than 250K miles on them before I change. I'm a happy Subaru driver.

I was helping a friend find a new vehicle this weekend and once again xxxxx Mackenzie Ford earned their business. I wanted to take the time to write a review today because often people who are extremely happy don't take the time to make reviews and more often than not these reviews turn into a soap box for people who feel they had a negative experience. Over the past 3 years I've purchased 2 new Ford trucks, a Denali with 10k miles, and a minivan at Dick's Ford. Everytime my deal was layed out to me straight forward and transparent. I value honesty and throughout the entire experience, from a test drive, to valuing my trade, working with the sales team, and going through finance, everyone I dealt with impressed me with their integrity. By working with them and following their advice I have been able to improve my financial situation and maintained a strong positive equity position. All the while enjoying vehicles I use to think I could never realistically own. My entire experience started with going in to view a 15 year old used truck. After carefully listening to the sales manager, and taking almost a week to consider and consult with my wife and financial manager, I took the plunge and went in the direction that was recommended to me by the sales manager on a brand new truck. Looking back it was the smartest car buying decision I ever made, it wasn't a salesperson trying to talk me into the biggest payment or most expensive vehicle, it was having a team that showed me all of my options and finding what would work best for my situation. I've told my story to many of my friends and family. I've watched my neighbor get out of deals he was rolling negative equity from other bad deal into another to now having a brand new loaded Superduty at a payment significantly lower than he ever had. My brother in law got out of a used truck his "friend" (at a large dealership I won't name) put him in that he was $20k upside down within 2 years and now just over a year later is in a positive equity position on a new Ford truck. I've sent my kids teacher's in, fresh high school graduates, my dentist, my contractor, and the list goes on, many now repeat customers. To date everyone of them (including the parents of the high school grad who also now have a new F150) have had the same exact experience! Not one single complaint, in situations they can afford and make sense. The entire team at Dick's Mackenzie Ford is the most knowledgeable ethical group I've ever dealt with. I will continue to send those closest to me there, they have assembled a family that will take care of yours. I can very confidently stand behind my statements and hope sharing this can help you. Thanks!