Best Dealership I've Ever Dealt With
July 29, 2018
I was helping a friend find a new vehicle this weekend and once again xxxxx Mackenzie Ford earned their business. I wanted to take the time to write a review today because often people who are extremely happy don't take the time to make reviews and more often than not these reviews turn into a soap box for people who feel they had a negative experience. Over the past 3 years I've purchased 2 new Ford trucks, a Denali with 10k miles, and a minivan at Dick's Ford. Everytime my deal was layed out to me straight forward and transparent. I value honesty and throughout the entire experience, from a test drive, to valuing my trade, working with the sales team, and going through finance, everyone I dealt with impressed me with their integrity. By working with them and following their advice I have been able to improve my financial situation and maintained a strong positive equity position. All the while enjoying vehicles I use to think I could never realistically own. My entire experience started with going in to view a 15 year old used truck. After carefully listening to the sales manager, and taking almost a week to consider and consult with my wife and financial manager, I took the plunge and went in the direction that was recommended to me by the sales manager on a brand new truck. Looking back it was the smartest car buying decision I ever made, it wasn't a salesperson trying to talk me into the biggest payment or most expensive vehicle, it was having a team that showed me all of my options and finding what would work best for my situation. I've told my story to many of my friends and family. I've watched my neighbor get out of deals he was rolling negative equity from other bad deal into another to now having a brand new loaded Superduty at a payment significantly lower than he ever had. My brother in law got out of a used truck his "friend" (at a large dealership I won't name) put him in that he was $20k upside down within 2 years and now just over a year later is in a positive equity position on a new Ford truck. I've sent my kids teacher's in, fresh high school graduates, my dentist, my contractor, and the list goes on, many now repeat customers. To date everyone of them (including the parents of the high school grad who also now have a new F150) have had the same exact experience! Not one single complaint, in situations they can afford and make sense. The entire team at Dick's Mackenzie Ford is the most knowledgeable ethical group I've ever dealt with. I will continue to send those closest to me there, they have assembled a family that will take care of yours. I can very confidently stand behind my statements and hope sharing this can help you. Thanks!